Help Desk Technician > On Site at Sacramento California
Job in
Sacramento, Sacramento County, California, 95828, USA
Listed on 2026-06-26
Listing for:
Red Oak Technologies
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
On Site at Sacramento California
Ticketing System is Service Now. Handling call escalations from Tier 1 to Tier
2. Standard working hours, M-F, 8 hours a day supporting PST. Phone, email and chat support.
Minimum Requirements:
- Technical Support: 2+ years
- Written Communication: 2-5 years
- Mac OS X: 2-5 years
- Time Management: 2-5 years
- Communication Skill: 2-5 years
- Problem Solving: 2-5 years
- iOS: 2-5 years
Additional Preferred Skills:
Knowledge of ITIL standard methodologies such as the difference between Incident, Problem, and Change.
Candidates must be able to work onsite at client, 5 days a week.
Seniority LevelMid-Senior level
Employment TypeContract
Job FunctionInformation Technology
IndustriesInformation Services and Technology, Information and Media
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