Information Technology Associate

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

IT Asset Management Analyst – Permanent, Full Time – Hybrid – Sacramento County, California – Headquarters.

• Manage IT hardware and software assets and coordinate their lifecycle through IT asset management standards.
• Ensure tracking, monitoring, and auditing of IT assets are in compliance with the State Administrative Manual and other policies and regulations.
• Partner with the Systems Software and Engineering team, the Information Security Officer, and business customers to ensure proper management of ongoing tracking, maintenance, and reporting of IT assets.
• Maintain accurate records of service requests, inventory assets, and supported activities.
• Receive and review invoices, obtain approvals, and process invoice receipt per departmental processes.
• Coordinate with IT Asset Management Lead, IT management team and IT Procurement team in planning procurement of IT assets.

• IT certifications desired.
• IT customer service experience.
• IT procurement experience.
• IT software asset management experience.
• IT hardware asset management experience.
• IT telecommunications experience.
• Reading and writing ability to effectively communicate complex issues.

A Statement of Qualifications (SOQ) is required; applications submitted without an SOQ may be disqualified.

• Describe your experience tracking, organizing, or managing equipment, or technology assets.
• Tell us about a time you had to balance multiple tasks, deadlines, or requests at the same time.
• Describe a time you used customer service and communication to solve a problem, support a customer or improve a process.