Restaurant Systems Manager
Listed on 2026-07-01
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IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Operations/Pos Support Team
The Operations/POS Support Team is accountable for the continuity of the computer services for the field user utilizing 4,000+ terminals, 850+ BOH Servers, 1,200+ PC's, 500+ tablet devices and more than 20 software application products. In order to meet this accountability, the POS Support Team must research software products for applicability to the operational environment, install appropriate products, and work closely with vendor personnel to ensure continuity of service.
The software products supported by the POS Support Team include Windows Operating Systems, Microsoft Office Suite, proprietary POS software, in-house developed applications, and off-the-shelf applications.
Essential responsibilities will include:
- Remote User Support
- Inventory
- Restaurant Openings & Remodels
- Security Cameras
- Phones System
- Audio
- Help Desk Support
- POS Hardware
- Tech Stack
- POS Software (iPOS)
- Drive Thru
- Café Laptop
Duty Coverage
Must be on call 24 x 7
Flexible schedule that will vary weekly depending on special projects or equipment down. Hours may vary from week to week – 30 hours one week to 50+ another.
Must be available for high priority on site visits while the restaurants are staffed.
Travel Requirements
Must be available for travel within the Market and to the Support Center or other locations for Training.
Desired Skills and Experience
Strong knowledge and experience with restaurant operations as well as a good working knowledge of POS systems.
Must be a good communicator.
Strong problem-solving skills.
Ability to work with minimal supervision and be a "self-starter".
Strong attention to organization and detail.
Why Work for Flynn?
Flynn Group offers a variety of benefits and perks to encourage and empower our employees. We are committed to helping each employee work and live to his or her fullest potential. We offer a variety of benefits and perks while working for us:
- Medical / Dental Vision
- Retirement and Savings Plan
- Short and Long Term Disability
- Basic Life Insurance
- Voluntary Life Insurance
- Tuition Reimbursement
- Paid Time Off
- Flexible Work Schedules
- Company Outings
- Dining Discounts
- PC/Laptop Assistances
- On-Site Fitness Center
- On-Site Daycare
- On site Cafe
- FUN Work Environment!
The Flynn Group is an Equal Opportunity Employer
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