Learning & Development Specialist

Summary:
Onsite Sacramento CA/32 Hours per Week

Summary of work duties performed:
" Manage and administer the Cornerstone LMS, ensuring accurate uploading, organization, and accessibility of training content.
" Provide technical support and guidance to employees on LMS navigation and issue resolution.
" Utilize Service Now to document training requests, manage workflows, and generate reports on training participation and effectiveness.
" Liaise with third-party vendors (e.g., Linkedin Learning,Skillsoft) to test, launch and troubleshoot web-based training content.
" eLearning maintenance; curation and custom learning path development.
" Proficiency in Microsoft Office Tools.
" Schedule room reservations.

Preferred Qualifications
" 5+ years of hands-on Cornerstone LMS administration experience in a large enterprise environment, including course management, reporting, learning assignments, and end-user support.
" 2+ years of experience with Service Now or processing support tickets managing requests, workflows, and reporting.
" Strong experience supporting enterprise learning technologies, vendor-hosted content, and learning content integrations.
" Advanced-level proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook), SharePoint, and electronic file/document management.
" Strong organizational, customer service, and troubleshooting skills with the ability to manage multiple priorities independently.