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Senior IT Service Desk Lead Enterprise , AWS Connect
Job in
Sacramento, Sacramento County, California, 95828, USA
Listed on 2026-07-01
Listing for:
Sikich LLC
Full Time
position Listed on 2026-07-01
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Sikich LLC is seeking a Senior Service Desk Analyst in Sacramento, CA. The role involves providing ITSM technical support and troubleshooting various issues in a large‑scale service desk environment.
Ideal candidates will have at least 2 years of experience in ITSM support and expertise in using AWS Connect and Salesforce Service Cloud Voice. We offer a flexible work environment alongside comprehensive benefits including health insurance and a generous PTO policy.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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