Information Technology Supervisor Ii

Position Details

Working Title:

Enterprise Production Support Supervisor

Job Code #: JC-515586

Position #:

-001

Classification: INFORMATION TECHNOLOGY SUPERVISOR II

Salary: $8,504.00 - $11,395.00

# of Positions: 1

Work Location:

Sacramento County

Telework:
Hybrid

Job Type: Permanent, Full Time

California Department of Social Services is committed to serving, protecting, and supporting the people of California, empowering wellbeing and disrupting systemic inequities. The mission is to provide quality services with an inclusive, diverse, and equitable approach so all people can thrive.

Within the Information Systems Division (ISD), we collaborate with programs and county agencies to develop solutions that help families access essential services such as medical care, nutrition, and transportation. The ISD mission focuses on developing, supporting, and promoting business value through reliable, efficient, and cost‑effective IT processes that enhance customer service and enable better decision‑making for CDSS business units.

Under the general direction of the IT Manager II, the IT Supervisor II manages, develops, implements, operates, and maintains critical applications, including legacy batch and interface systems. The role ensures ongoing support, enhances, converts, and/or migrates functionality to modern platforms and techniques that comply with open standards and APIs. The supervisor works with staff and bureaus to benefit the overall organization and external partners, focusing on the Software Engineering domain.

• Effectively manage information systems and equipment.
• Plan, communicate, and implement responsible information technology policies and solutions.
• Share and transfer information technology knowledge and tools.

• The position requires a Background Investigation to be cleared prior to being hired.
• Position requires fingerprinting clearance by the Department of Justice.

• Describe a complex application development or modernization project you supervised or led, explaining the business problem, systems involved, your role, constraints, and measurable outcomes.
• Describe a situation when you managed or resolved a major issue in a batch job or system interface, including root cause, identification methods, coordination with staff and stakeholders, and preventive changes.
• Describe a situation where you addressed a performance or skill gap in a staff member on your team, explaining the steps taken, communication of expectations, measurement of progress, and final outcome.

The State of California is an equal‐opportunity employer to all, regardless of age, ancestry, color, disability, family care and medical leave rights, gender and gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and related conditions), and sexual orientation.

California expects a drug‑free workplace. All applicants will be expected to conduct themselves in accordance with this objective in line with state law and civil service rules.