Information Technology Business Systems Analyst III

Responsibilities

Leads, plans, schedules, and oversees the work of staff performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and understanding of complex analytical procedures and systems processes, including analysis of complex business processes, while working with a significant amount of independent authority and judgment.

• Principles and practices of effective team building, team leadership and conflict resolution
• Advanced principles and practices of project management and workflow analysis
• Complex programming theories and principles, including web application development; programming languages, advanced SQL theories and multiple computer operating systems
• Relational database design, including integration of database structures
• Advanced principles and practices pertaining to the application development/GIS lifecycle; technical writing, audience analysis, document design, case development, testing and validation of requirements, and implementing business systems
• Complex software tools, test equipment and measurement techniques
• Computer hardware and software systems similar to those used by Sacramento County
• A broad range of operations, services, concepts, terms and activities common to a comprehensive state‑of‑the‑art information systems program
• Advanced principles, methods and techniques used in designing, developing, testing and implementing various software technology solutions
• Methods and techniques of eliciting, analyzing and documenting business requirements and processes
• Business processes and standards analysis, case analysis, and process modeling

• Effectively build and lead a team through all phases of complex IT projects involving multiple IT functions to achieve department and/or County goals
• Lead, train, assign, schedule and review the work of technical and/or professional information technology staff
• Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, and make appropriate recommendations related to complex IT problems
• Work with users/customers to define, analyze and document system and user requirements and translate them into functional system design specifications
• Test and troubleshoot application problems/changes and recommend, develop or implement effective solutions for complex issues
• Translate user requirements to technical programmers and specialists; develop and give well‑organised and effective oral presentations
• Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements
• Perform advanced level application development duties, including programming, maintaining, troubleshooting and repairing various application structures from inception to final testing and implementation
• Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations
• Prepare and maintain clear and complete documentation for procedures, processes and tables related to area of assignment
• Read, comprehend, apply and retain technical publications and documentation
• Plan, organize, prioritise and process work to ensure deadlines are met
• Adapt quickly to changes in policies, procedures, assignments and work locations including the environment
• Communicate effectively, both verbally and in writing for technical and non‑technical audiences
• Establish and maintain effective working relationships with those encountered during the work; promote and maintain a team environment
• Work independently with minor supervision

A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or…