Endpoint Support Technician

Our client, a leading public utility in the energy sector, is seeking a Endpoint Support Technician to join their team. As an Endpoint Support Technician, you will be part of the IT Platform Services supporting desktop and endpoint support, conference room and audio/visual support, and providing white glove service to executive staff. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a proactive attitude which will align successfully in the organization.

Job Title: Endpoint Support Technician

Location: Sacramento, California

Pay Range:$27.00 to $30.00 per hour

• Provide hardware and software support across desktops, laptops, tablets, printers, plotters, and peripherals within a Microsoft networked environment.
• Install, maintain, diagnose, and prepare computer hardware and peripheral equipment.
• Diagnose, research, and resolve computer issues with minimal supervision.
• Manage computer user data and software inventories efficiently.
• Support conference rooms and troubleshoot audio/visual technology for meetings, including after-hours support for board and committee meetings.

• Minimum of 2 years of experience in IT operations support.
• Hands‑on experience supporting desktops, laptops, and tablets in an enterprise environment, including Windows OS and user profile management.
• Experience supporting audio/visual technology in hybrid meeting settings.
• Ability to work independently and collaboratively within a team environment.
• Strong written and verbal communication skills to clearly explain technical information.

• Opportunity to work with a reputable organization in the public utility sector.
• Engagement in meaningful projects supporting critical infrastructure.
• Potential for contract extension based on performance and organizational needs.
• Gain valuable experience supporting enterprise‑level IT operations.
• Work in a dynamic environment that values diversity and inclusion.

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay