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IDR Gateway Support Specialist
Job in
Sacramento, Sacramento County, California, 95828, USA
Listed on 2026-07-06
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-06
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Technical Support Analyst in Sacramento, CA. This role focuses on providing intermediate-level customer support for IDR Gateway sign-up, sign-in, and user management activities, ensuring timely resolutions and high-quality customer experiences.
The ideal candidate will have at least 3 years of customer service experience and strong communication skills. The role requires U.S. citizenship and the ability to maintain a Public Trust clearance.
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