Supervisor, Epic Enrollment and ; Tapestry

Membership Application Supervisor

Under the leadership of the Manager of Managed Care Applications, the Membership Application Supervisor plays a crucial leadership role in overseeing the accurate and efficient support of enrollment and benefits data through the Epic Systems Tapestry application. You will lead and manage a team of enrollment and benefits application analysts, ensuring accuracy, compliance, and timely issues resolution our enrollment and benefits processes.

Acting as the primary point of contact for users of the Tapestry application in relation to enrollment and benefits processing, Membership Application Supervisor will

• Manage the utilization of the Tapestry application to oversee the management and maintenance of accurate enrollment and benefits data ensuring accuracy, integrity, and completeness
• Ensure compliance with industry standards and regulatory requirements related to enrollment and benefits
• Provide expert-level technical support, troubleshoot application-related issues, and resolution of complex problems
• Collaborate with and lead internal teams to understand and address the organization's enrollment and benefits needs, implementing system updates and enhancements
• Works closely with Managed Care Manager on planning and executing strategic objectives and project initiatives
• Provide strategic insights and recommendations and lead teams in the implementation of workflow optimizations to enhance efficiency and user satisfaction, creating and maintaining user-friendly documentation, guides, and best practices for application usage.

• Bachelor's degree in a related field (Healthcare Administration, Information Systems, etc.) or equivalent experience
• 5+ years of experience in healthcare enrollment and benefits processing, with a minimum of 2 years in a supervisory or leadership position
• Proficiency with the Epic Systems Tapestry application is a required
• Epic Certification in Benefits Admin and/or Eligibility & Enrollment Admin required
• Knowledge of healthcare regulations and compliance, including HIPAA, is preferred

Salary $121,000 - $159,300

Work location:

San Ramon/San Joaquin Valley/Sacramento/Remote

Hill Physicians is an Equal Opportunity Employer