Secret-Cleared IT Service Desk Specialist

ASM Research, An Accenture Federal Services Company, is seeking a Customer Service Representative in Sacramento, California. The role involves providing first-level technical support in a regulated environment, managing user incidents, and contributing to knowledge articles. Candidates should have an Associate's degree or equivalent experience, along with 4-7 years in IT support. The position requires strong problem-solving and communication skills, along with the ability to obtain a SECRET security clearance.

Compensation ranges from $52,900 to $68,690.
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