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Web Support Specialist: WordPress & Customer Experience
Job in
Sacramento, Sacramento County, California, 95828, USA
Listed on 2026-07-18
Listing for:
Designer Brands
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Pet Desk is seeking a Website Support Specialist to resolve customer website issues and provide timely solutions. You will communicate with customers via email and phone, troubleshoot using Word Press, Divi, and Canva, and collaborate with developers, designers, and content creators to resolve complex problems.
The role emphasizes proactive problem-solving, multitasking, and delivering a world-class customer experience while maintaining strong adherence to internal processes.
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