Business Solutions Analyst; BSA

Mandatory

Qualifications:

• Possess a bachelor’s degree from an accredited college or university. Additional qualifying experience may be substituted for the required education on a year-for-year basis.
• Minimum of five (5) years’ experience applying analytical processes on IT projects. At least three (3) years of that experience must have been in business systems analysis and design.
• Minimum of five (5) years’ experience that includes running workshops to identify needs, requirements, processes, or priorities.
• Minimum of five (5) years’ experience with creating test plans and validation of software and/or hardware solutions.
• Minimum of five (5) years’ experience developing, coordinating, and implementing methodology and scope for multiple complex projects.
• Minimum of five (5) years’ experience with strong analytical and research techniques to identify gaps and inconsistencies within existing practices.
• Minimum of five (5) years’ experience performing requirements analysis, documentation, and quality assurance for each deliverable.
• Strong skills in Microsoft (MS) Office (Excel, Word, PowerPoint, and Visio).
• Knowledge of principles and practices of project management and organizational change management.

• Experience with large-scale projects in a public safety environment.
• Experience in a Law Enforcement dispatch environment.
• Experience with CAD/Mobile applications.
• Experience with audio recording systems.
• Experience with 9-1-1 systems.
• Experience with radio communications systems.
• Experience with Geographic Information Systems (GIS).