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Senior IT Support Lead - White-Glove Help Desk
Job in
Sacramento, Sacramento County, California, 95828, USA
Listed on 2026-08-17
Listing for:
Eiservices Llc
Full Time
position Listed on 2026-08-17
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Eagle Integrated Services (EIS) in the Sacramento area is seeking a Sr. Help Desk Technician (Sr.
Computer User Support Specialist) to provide advanced end-user support (Tier 2/3) and serve as the final escalation point for complex hardware, software, and connectivity issues. The role leads incident management, mentors staff, and contributes to SOPs while collaborating with Server and Network teams to ensure high user productivity and SLA adherence.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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