Enterprise Quality Assurance Specialist I

Job Description And Duties

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program.

Are you looking for a challenge in an innovative, fast-paced environment? Do you enjoy solving complex technical problems and contributing to the reliability of enterprise systems? If so, our Quality Assurance Team may be the perfect fit for you. Franchise Tax Board (FTB) is modernizing its enterprise technical environment, and our team drives creative IT solutions that advance this mission. As a Quality Assurance Specialist, you will help ensure FTB systems meet business needs, perform reliably, and support statewide goals that benefit Californians.

You will function as the QA Specialist lead on the Enterprise Noticing Services (ENS) Dev and QA team. Working in a fast-paced environment with constantly changing priorities, you will analyze business and technical requirements, translate them into detailed test cases, and perform multi-faceted testing across multiple platforms. You will accurately execute system-level tests, develop test scripts, track issues and defects, and collaborate closely with IT partners throughout the department to troubleshoot and implement quality system changes.

Additionally, you will prepare decision-making documents, conduct independent research, evaluate technical issues, and recommend cost-effective solutions and process improvements. Your work will foster cooperative relationships with management, business counterparts, and technical teams while providing services within the Software Engineering domain.

• Conduct multi-faceted testing of enterprise applications, including functional, integration, regression, and system testing.
• Analyze technical and business requirements to develop detailed, executable test cases.
• Build and maintain test scripts, data sets, and documentation to ensure complete test coverage.
• Track, document, and help resolve defects by working closely with developers, analysts, and IT partners.
• Support implementation activities, release validation, and post-deployment testing.
• Prepare decision-making documents and perform research to recommend cost-effective technical solutions.
• Foster positive and effective working relationships with technical and business teams.

• Developing, executing, and maintaining automated test cases to streamline repetitive testing and reduce regression time frames.
• Working with enterprise automation tools and frameworks to help standardize testing practices and support continuous integration pipelines.
• Identifying automation candidates in collaboration with QA partners, Developers, and Analysts.
• Ensuring test data readiness and helping align automated testing with FTB's broader digital QA strategy, including shift-left and continuous delivery principles.
• Contributing to improved release quality through expanded automated coverage and faster feedback cycles.

Additional positions may become available ( RPA ).

You will find additional information about the job in the Duty Statement.

JC-528726

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Enterprise Quality Assurance Specialist I

INFORMATION TECHNOLOGY SPECIALIST I

$6,513.00 - $8,729.00 A

$7,163.00 - $9,599.00 B

$7,864.00 - $10,537.00 C

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Multiple

Sacramento County

Hybrid

Permanent, Full Time

In addition to evaluating each candidate's relative ability, as demonstrated…