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Senior System Engineer; ServiceNOW
Job in
Sacramento, Sacramento County, California, 95828, USA
Listed on 2026-09-13
Listing for:
R Systems
Full Time
position Listed on 2026-09-13
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, Cloud Computing: Infrastructure & Operations, IT Business Analyst
Job Description & How to Apply Below
Job Type: Long term contract
Minimum Technical Qualifications- A minimum of seven (7) years of experience in Software-as-a-Service (SaaS) application implementation, enhancement, and testing.
- A minimum of seven (7) years of experience in technical and administrative support of SaaS applications, such as researching technical issues, debugging and resolving issues in a timely manner.
- A minimum of seven (7) years of experience of onboarding SaaS applications including configuring SaaS systems, generating dashboards and working with the third-party vendors and SaaS clients.
- A minimum of seven (7) years of experience in Software Development Life Cycle (SDLC) such as analyzing, solutioning, detail design, development, testing, automation and deployment.
- A minimum of five (5) years of hands-on coding experience in algorithm and data structures.
- Experience with technical integration between SaaS solutions and the Service Now “Now Platform” including but not limited to Incident Management, Change Management, Service Level Management, and Service Catalogue.
- Experience in maintaining and administering Service Now Information Technology Service Management (ITSM), Information Technology Asset Management (ITAM), and Information Technology Operations Management (ITOM).
- Extensive experience in using, defining, and generating reports (e.g., status, statistics, analysis) from Service Now for communication and periodic reporting of SaaS applications and solutions across the enterprise.
- Experience with AI technologies such as MS Copilot, Claude, etc.
- Experience in using tools to solve application performance issues.
- Experience in metrics, analytics and logging.
- Experience in working in an agile environment and working with cross-functional teams.
- Innovative Environment
:
Work on impactful public sector projects that drive technological advancements. - Competitive Compensation: Receive a competitive salary and benefits package that reflects your expertise.
- Professional Growth: Enjoy opportunities for career development, certifications, and continuous learning.
- Flexible Work Arrangement: Benefit from a hybrid work model that supports both remote and on-site work.
Position Requirements
10+ Years
work experience
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