Information Technology Specialist Ii

Work Location

Sacramento County

Under general direction of the Information Technology Manager I, the incumbent serves as an expert level platform administrator utilizing their expert knowledge of data processing concepts, practices, methods and principles. Administers and provides leadership and technical expertise for Service Now, and is responsible for the development, configuration, and enhancement of the Service Now platform.

Effective July 1, 2025, State employees are subject to a salary reduction of three percent in exchange for five hours per month of the Personal Leave.

You will find additional information about the job in the Duty Statement.

Open-spaced partition offices;
Prolonged periods on a computer;
This position is a hybrid, in-office/telework position, and may be subject to change. Under Government Code 14200, this position is a hybrid, in-office/telework position, and may be subject to change. Incumbent can be required to report to the office, or any designated location at any time. Telework agreements can be modified and/or cancelled at any time. All commute expenses to the reporting location will be the responsibility of the selected candidate.

Pursuant to California Government Code requirements, candidates must be residents of the State of California at the time of appointment. This position requires lawful authorization to work in the United States. The Department does not sponsor employment visas for this position.

Job Code #: JC-530751

Position #(s): -XXX

Working Title: Platform Administrator

Classification: INFORMATION TECHNOLOGY SPECIALIST II

$8,625.00 - $11,557.00 A

# of Positions: 1

Work Location: Sacramento County

Telework: Hybrid

Job Type: Permanent, Full Time

The California Department of Developmental Services (Department) is the agency through which the State of California provides services and supports to individuals with developmental disabilities.

These disabilities include intellectual disability, cerebral palsy, epilepsy, autism and related conditions. Services are provided through state-operated developmental centers and community facilities, and contracts with 21 nonprofit regional centers. The regional centers serve as a local resource to help find and access the services and supports available to individuals with developmental disabilities and their families.

The Department Is Located In a Modern, Sustainable And Innovative Office Building At 1215 "O" Street, Sacramento, California. Some Amenities Of The Building Include:

• First floor retail space (separate access from 12 th Street)
• Café with multiple vendors
• Outdoor seating for meal breaks
• Employee fitness center which includes a yoga studio, cardio equipment and weights
• Plaza area with kitchenette on each floor
• Lactation rooms

Department Website:

If you are using list eligibility from an on-line exam to qualify for this position, you MUST include with your application any documentation (i.e., copy of transcript, degree, license, etc.) to verify meeting the MQ’s or you may not be considered for the position.

The MQs will be verified prior to interview and/or appointment. If it is determined that an applicant does not meet the MQs of the classification, the applicant may not be considered and withheld from the eligible list.

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Knowledge of:
Office 365, Microsoft Apps for Enterprise (formerly Pro Plus), Azure, Service Now or other Ticketing Systems, Microsoft Exchange 2013 and above, Microsoft…