IBP Strategy & Transformational Lead

For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact in your career.

We constantly strive for innovation, while transforming and improving the online shopping experience for our customers. We believe that individually we are incredible, but when we come together, our growth is infinite. In an industry that is constantly evolving, we are on a mission to make an impact on the global market, and the individual and collaborative efforts of our people are paramount to helping us succeed.

Whether you work in one of our logistics centers, technology hubs, corporate offices or even from home, your role at iHerb will take you beyond what’s expected, turning challenge into change. If you're ready for it, we want you to join our team. Get started now.

Job Summary:

We are seeking a highly capable Inventory Transformation Process Leader to drive the evolution of our planning and execution ecosystem. This role blends deep systems expertise (SAP IBP) and supply chain systems expertise with strong business judgement and operational pragmatism.

The successful candidate will challenge existing planning processes and systems architecture, apply decision-ready data sets, and implement exception-based planning to enable faster, higher-quality decisions. This role is hands-on and outcome-driven, focused on turning data into action and planning into a true operational decision engine.

This is an exciting time to start this journey, providing the candidate the opportunity to blueprint and drive change. The successful candidate will bring in relevant industry experience, vision for continuous improvements, influencing ability to drive process and solution standardization, and collaboration with various stakeholders to achieve common goals, while delivering consistent and thorough deliverables as required.

The ideal candidate will be someone who challenges “how it’s always been done”, is highly analytical, is a hands-on-leader who is equally comfortable at the whiteboard and in system configuration. One who values practical outcomes over theoretical perfection, builds systems that support how people actually work and is capable of articulating plans and ideas with all levels of the organization.

Job Expectations:

Strategy & Business Transformation Partner with Supply Chain Operations, Finance, Merchandising, Marketing, and IT leaders to redefine and/or optimize end-to-end planning processes, including Demand, Supply, Inventory, and IBP/S&OP Translate business strategy into a clear, executable IBP and Inventory Optimization roadmap

Challenge legacy processes, assumptions, and system designs to improve speed, focus, and decision quality

Drive measurable business outcomes across service, inventory, cost, and agility

Decision Enablement & Exception-Based Planning Design and apply integrated, decision-ready data sets that align demand, supply, inventory, capacity, and financial views.

Shift planning from calendar-driven review cycles to exception-driven workflows using clearly defined thresholds and tolerances.

Ensure exceptions are actionable by defining:

Business meaning

Decision ownership

Recommended actions and trade-offs Embed decision logic directly into IBP workflows to enable same-day or next-day decisions.

Reduce planner effort by eliminating manual data preparation and focusing attention on the few critical issues that matter most.

SAP IBP & Systems Architecture Own the solution design and architecture for SAP IBP (Demand, Supply, Inventory Optimization, Response & Supply, and related capabilities).Configure SAP IBP to support daily and weekly operational…