Supervisor Jc-

At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.

Th e California Department of Public Health (CDPH) is committed to effectively delivering essential Public Health services directly and/or through strong and effective Partnerships. The Program Support Division (PSD) provides a variety of supportive services to CDPH Programs.

We are in downtown Sacramento in the East End Complex across the street from the beautiful Capitol Park Rose Garden.

This position supports the CDPH’s mission and strategic plan by enhancing services through optimizing data and technology and overseeing the Telecom Unit for the Department, which includes both wired and wireless communications infrastructure.

The Supervisor I provides leadership and guidance to staff supporting telecom and wireless device operations across all CDPH-occupied spaces in State-leased facilities throughout California. The Supervisor I is responsible for assigning, reviewing, and monitoring staff workloads and deadlines to ensure operational objectives are met at the Program, Branch, and Department levels.

This position is pending approval from the Human Resources Division.

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Expertise in statewide telecom operations, including VoIP systems (profiles, connectivity, Jabber) and legacy systems (Centrex, PBX), preferred.
• Strong leadership skills in supervising technical staff, workload management, and performance evaluation.
• Proficiency in telecom inventory and database management (VOSS, SQL, Access) with attention to accuracy and compliance.
• Excellent communication and stakeholder engagement skills, including clear documentation and user guidance.
• Knowledge of state procurement and contracting processes, including competitive bidding and vendor negotiations.
• Strong analytical and problem-solving skills with experience in data-driven decision-making and process improvement.

PLEASE NOTE:

Resumes, letters, Supplemental Questionnaire, transcripts, degrees, your state application, cover letters and other materials will not take the place of the Statement of Qualifications. Simply copying and pasting your resume will also not be accepted. Responses must be numbered and submitted in the same order. Applications received without an SOQ may be rejected.

Please ensure your SOQ follows these guidelines: no more than two pages, single spaced, formatted in 12-point Arial font.

Statement of Qualifications Instructions:

• Based on the Duty Statement, describe your skills, experience, education, and training that makes you the best candidate for this position.

This position may be eligible for telework. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH’s Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment.

Failure to meet this requirement may result in the job offer being rescinded.

Travel may be required for this position. Reimbursement for travel takes into consideration an employee’s designated headquarters, as reflected in the duty statement, and is subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.

Should you have any questions regarding the application process, our Recruitment Team is ready to help you at  or .