Director of Property Operations

Title: Director of Property Operations
Reports to: VP of Property Operations
Location: Sacramento/Yolo Counties (Hybrid)
Salary: $100K-$145K

Overview:
The Director of Property Operations (DPO) is a senior leadership role guiding the operational and financial performance of a regional affordable housing portfolio. Reporting to the VP of Property Operations, the DPO oversees Regional Managers and Maintenance Supervisors to ensure regulatory compliance, property excellence, and resident satisfaction across multiple communities.

Key Responsibilities:

• Lead and mentor Regional Managers and maintenance leadership, fostering collaboration and accountability.
• Oversee portfolio performance: budgets, occupancy, compliance, maintenance, and resident satisfaction.
• Collaborate cross-functionally on acquisitions, new construction, lease-ups, and capital planning.
• Develop and implement policies, KPI tracking, and operational systems for efficiency and consistency.
• Manage fiscal performance, vendor contracts, and risk mitigation across the portfolio.
• Serve as liaison between site teams and senior leadership, ensuring mission-driven service delivery.
• Uphold compliance with Fair Housing, ADA/504, and affordable housing regulations (HUD, LIHTC, etc.).

Qualifications:

• 10+ years in property management or operations; 3+ years supervising Regional Managers.
• Affordable housing experience (LIHTC, HUD, tax-exempt bonds, etc.) required.
• California DRE Broker's License (or Sales License with ability to obtain Broker's within 6 months).
• Strategic leader with strong financial, compliance, and people management skills.
• YARDI experience preferred; bilingual ability a plus.

The Ideal Candidate:
A mission-driven operations leader who blends financial acumen, people-centered management, and deep affordable housing expertise. Skilled at balancing portfolio health, team culture, and resident well-being.