Vice President of Community Management

Job Overview

The Vice President of Community Management is a believer and active supporter of First Service Residential's philosophies and culture to staff, client, and community. As a result of job performance to be responsible for client retention, employee retention, and the advancement of First Service Residential and First Service Residential's client services in terms of its image, visibility, reputation, diversification, professionalism, and technology.

To guide the overall community management division of First Service Residential for current productivity as well as future opportunities. To be aware of and share with key associates an awareness of external factors, internal factors, best business practices, optimum use of resources and forethought for the future; while also listening to associates to capture and incorporate their best thinking on pertinent aspects of guiding the business.

Salary: $140K-$155K Plus Bonus

First Service Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client’s property, the salary or wage will also be premised upon the client’s directive. The base pay range is subject to change and may be modified in the future.

• Participate in the Community Management Council.
• Assists other management team members in the recruiting, hiring, and separation of personnel.
• In conjunction with direct reports, including General Managers, Regional Directors as applicable, and the Executive Vice President of Community Management, strategize account assignments within area of responsibility and accepts responsibility for same through adherence to implementation schedule and management support of the transition.
• Manages budget and approves expenditures for area of responsibility. Provides year-end input to corporate budget and in particular, to those line items within area of responsibility.
• Reviews and approves payroll for area of responsibility and timely submits to payroll department for processing.
• As community and industry involvement are important to First Service Residential's business philosophy, participates in at least one outside committee (i.e.: CAI, CACM, BIA, HBC, Chamber, Rotary, United Way, etc.).
• Commits to attending all designated company meetings and events as well as supervisor meetings, area of responsibility team meetings, and others that may be promulgated from time to time.
• Works collectively with Executive Vice President and colleagues on strategies to effect and implement new company procedures, policy changes, etc.
• Follows quality system procedures.
• Lead responsibility to coordinate best practices, innovation, creative thinking and implementation of business practices in the management of dual governance model corporations throughout the company.
• Participation in Business Development activities including attendance at local trade shows, CAI events, opportunities with vendors that allow for networking and solicitation of new business.
• Driving sales efforts to gain new business including supporting and/or delivering sales presentations to potential clients.
• Interaction with Marketing for specific regional marketing plans to enhance company brand and drive sales opportunities.
• Drive the performance targets for sales goals for each region.
• Other duties as assigned.

• Must be literate and articulate in written form in order to prepare correspondence.
• Must be able to handle multiple tasks.
• Must be able to handle pressure and deadlines related to the job.
• Must work effectively with co-workers, customers and others by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; keeping others informed of work progress, timetables and issues; addressing problems and issues constructively to find mutually acceptable and practical business solutions; addressing others by name, title or other respectful identifier, and;
  
  respecting the diversity of our…