Associate Vice President of Student Services

Position Summary

Under the general direction of the Vice President of Student Services, the Associate Vice President (AVP) of Student Service swill be responsible for serving as a senior district leader responsible for systemwide leadership, strategy, and operational oversight of Admissions and Records (A&R), Financial Aid, and integrated student services systems across all Los Rios'colleges.

This position provides enterprise-level leadership across assigned colleges and District Office, ensuring the alignment,modernization, and continuous improvement of student services systems, policies, and service delivery models. The AVP leads with strong personal initiative, organizational abilities, and strategic planning to ensure the timely completion of systemwide projects and initiatives. Leadership capabilities in this role reflectstudent-centered practices steeped in equity-mindedness and understanding of marginalized student populations, that support thefull student lifecycle—from application through completion.

The AVP serves as a key partner with District Information Technology (IT), Institutional Research, categorical programs’leadership, and college leadership to implement scalable,compliant, and innovative solutions that enhance access, equity,and student success.

• Providing leadership and strategic oversight for Admissions and Records and Financial Aid operations across all colleges, ensuring alignment, compliance, and consistency in service delivery.
• Leading the design, implementation, and continuous improvement of district wide student services systems, including financial aidprocessing, enrollment services, Degree Planner, and academic records.
• Supporting the implementation and adoption of greaterautomation and alignment of financial aid processes, unifiedstudent graduation and transcript-related petition processes, frontend transcript evaluation, Degree Planner, proactive and responsivestudent communications, and other priorities to enhance the student experience and operational efficiency
• Facilitating critical thinking about the systems and structures in place, and how efficiencies and effectiveness can becontinuously reevaluated to ensure marginalized student access and success.
• Overseeing two-college operations, ensuring equitable resource allocation, standardized procedures, and high-quality service across all sites.
• Directing large-scale system implementations and enhancements,including financial aid platforms, degree audit systems, studentcommunication tools, and onboarding technologies.
• Establishing and enforcing district wide policies, procedures,and internal controls to ensure compliance with federal, state, and institutional regulations.
• Overseeing budgets, resource planning, and long-term financial strategy for assigned functional areas.
• Providing leadership for district wide initiatives supportingspecial populations, ensuring integrated and equitable access to services.
• Guiding the development of staffing models, organizational structures, and workforce strategies aligned with systemwidegoals.

• Leading cross-college strategic planning and redesigningefforts focused on improving the student experience, increasing efficiency, and removing systemic barriers.
• Overseeing the implementation of updates from state and federalcompliance frameworks (e.g., Title IV, FERPA)
• Driving enterprise process redesign, including automation of financial aid processing, transcript evaluation, petitionworkflows, and student onboarding systems.
• Championing data-informed decision-making, leveragingdashboards, analytics, and performance metrics to improve outcomes and accountability.
• Leading organizational…