Donor Relations Specialist

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non‑profit organization, you can be impact‑inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.

Work Shift (if applicable):
Shift 1 (United States of America)

Vitalant is seeking a Donor Relations Specialist dedicated to making a positive difference. If you are customer‑focused and impact‑inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, an organization created to care, and a team committed to lead – together. Your impact as a Donor Relations Specialist is vital. You will support Vitalant's life‑saving mission by greeting donors at local donations centers, providing education on various blood and blood product donation procedures.

You will assist with ensuring donor comfort, addressing pre‑donation questions, and scheduling their next blood donations.

• Salary: $21.00 to $22.30. Salary is commensurate with a candidate's experience, qualifications, skills, and geographic location.
• Schedule
  • Sunday 6a-3:30p
    - Midtown
  • Monday 6a-2:30p
    - Midtown
  • Wednesday 10a-6p
    - Roseville
  • Thursday 6a-2:30p
    - Roseville
• Locations:
  • Midtown Center - 1608 Q St., Sacramento, CA 95811
  • Roseville Center - 10529 Fairway Dr., Ste 100, Roseville, CA 95678
• Benefits and perks
  • Medical, dental, and vision insurance
  • 401K + 5% company match
  • Tuition assistance up to $5k per year
  • Free basic life and AD&D insurance
  • Free short-and-long‑term disability insurance
  • Paid time off
  • Employee Resource Groups
  • Recognition and perks

• Assist donor services staff by addressing donor questions and monitoring donor wait times.
• Retain current donors by scheduling their next donation appointment.
• Educate donors on additional collection techniques to optimize donation opportunities.
• Administer customer service and marketing survey to donors.
• Review and enhance frequent donor programs and collection technologies, such as automated, to optimize the donation opportunities.

• High School Diploma or GED required.
• One year of customer service experience required.
• Location:
  
  1608 Q Street Sacramento, CA 95811.

Job Category:
Sales / Community Outreach

Vitalant is one of the nation's largest nonprofit blood and biotherapies healthcare organizations, providing hospitals and patients across the U.S. a safe blood supply, specialized laboratory services, transfusion medicine expertise and world‑renowned research.

Vitalant provides blood and special services to patients in more than 900 hospitals across the U.S. and host approximately 60,000 blood drives annually.

Vitalant is an equal employment/affirmative action employer.

If you need accommodation for any part of the employment process because of a medical condition or disability, please send us an email to Careers to let us know the nature of your request.

Contact Information: careers