QA​/Compliance​/Safety Specialist - CA

Job Description

QA/Compliance/Safety Specialist - CA - Sacramento, CA

Monday to Friday, 8:00 AM to 5:00 PM

This position is responsible for ensuring that all Quality, Compliance, and Safety activities in the region are accomplished, necessary documentation is accurately completed, all measures and metrics are reported and appropriate corrective actions are executed and documented.

Pay range: $96,910 - $174,350 / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness
• healthy MINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 'MyDay' off
• Fin Fit financial coaching and services
• 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy‑up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

• Act as the primary Patient Services auditor and perform audits per the current corporate schedule for all Patient Service Centers (PSCs) and In-Office-Phlebotomy (IOP) sites. Review audit results and corrective actions. Ensure timely completion of all corrective actions. Report audit status to supervisors, managers, regional and corporate Quality.
• Ensure that Patient Services is compliant with the current approved document control procedures. Review and update Patient Services’ procedures, policies and other controlled documents (PPDs) per current review requirements. Ensure all PPDs are current and aligned with testing laboratory, regional and national documents, and state or local regulations for Phlebotomy Scope of Practice. Ensure that all affected employees are trained before implementation of new and/or revised documents.
• Ensure that PSCs are prepared for internal and external regulatory inspections/audits. Work with the local QA Manager, Corporate Quality Mentor and Lab Director to implement corrective action and submit proper audit responses.
• Ensure that remedial actions are completed when issues are identified, and documented as required.
• Assist managers through the remedial process and ensure that all corrective actions, remedial actions and replication process are completed within a timely fashion.
• Review, analyze and prepare a monthly report for Problem Tracking/Customer Care database. Make recommendations for process improvement and error reduction.
• Monitor and review specimen labeling discrepancies/mismatches with supervisors weekly. Provide monthly report to Manager.
• Review and analyze the monthly corporate Recollection Report. Report data and trends to supervisors and manager. Make recommendations for process improvement and error reduction. Presents metrics at QA meetings and provides end‑of‑year summaries for the Annual Quality Management Plan Assessments.
• Direct/participate in Quality Improvement projects for PSCs. Identify areas in need of improvement and carry out process improvement projects.
• Ensure that all records are maintained as required in accordance with the organization’s Compliance policies and the various regulatory agencies including temperature monitoring, centrifuge maintenance, eyewash checks, fire extinguishers, etc.
• Create training modules and assist with staff training, as needed, as it relates to compliance and quality measures.
• Ensure employee…