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QA Program Technician I — Elevate Customer Experience
Job in
Sacramento, Sacramento County, California, 95828, USA
Listed on 2026-08-22
Listing for:
Covered California
Full Time
position Listed on 2026-08-22
Job specializations:
-
Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers
Job Description & How to Apply Below
Covered California is seeking a Program Technician III to support the Quality Assurance Unit. You will review, evaluate, and monitor calls, enrollments, verifications, and other consumer interactions for QA and compliance.
Under the direction of QA leadership, you’ll ensure accuracy, adherence to regulations, and prepare documentation. The role may involve access to protected information and working in a fast-paced environment to maintain service quality.
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