Retail Associate

Position:
Retail Associate (Part-Time)

Reports To:

Director, Retail Operations Department:
MerchandiseFLSA Status:
Non-Exempt Pay Rate: $17.50/hour Position Summary We are looking for enthusiastic and customer-focused Retail Associates to join our team! This position supports retail operations across Sacramento Kings team stores, games, concerts, and other events at Golden 1 Center.

Retail Associates are responsible for delivering an exceptional guest experience, processing sales transactions, maintaining merchandise displays, receiving and stocking inventory, and supporting jersey customization. The ideal candidate is dependable, detail-oriented, and comfortable working in a fast-paced retail and event environment.

Key Responsibilities Team Store Operations Provide friendly, knowledgeable, and efficient service to guests.

Assist guests with merchandise questions, product selection, and purchase decisions.

Accurately process cash and credit card transactions using the point-of-sale system.

Receive, organize, restock, and maintain merchandise throughout the store.

Maintain a clean, organized, and visually appealing retail environment.

Assist with visual merchandising and ensure displays remain current, organized, and fully stocked.

Stay informed about Sacramento Kings merchandise, promotions, and upcoming events.

Support team sales goals and other retail initiatives.

Identify and report potential security, safety, or inventory concerns to retail leadership.

Game and Event Merchandise Prepare merchandise stands before games, concerts, and other events.

Count inventory and arrange merchandise displays before doors open.

Deliver a positive and efficient guest experience in a fast-paced event environment.

Accurately process transactions using the point-of-sale system.

Complete post-event merchandise counts and prepare remaining inventory for return or storage.

Receiving and Distribution Assist with unloading and receiving merchandise shipments.

Verify product quantities and prepare new merchandise for the sales floor.

Stock shelves, organize inventory, and replenish merchandise as needed.

Assist with the movement and distribution of merchandise throughout the facility.

Jersey Customization and Heat Press Operations Operate the heat press machine safely and accurately.

Set up, clean, and perform routine daily maintenance on heat press equipment.

Customize jerseys and other merchandise based on guest requests.

Track and maintain inventory of customization materials and completed items.

Qualifications High school diploma or equivalent.

One to two years of retail or customer service experience preferred; sports or apparel retail experience is a plus.

Strong customer service, communication, and interpersonal skills.

Ability to accurately handle cash and operate a point-of-sale system.

Strong attention to detail and organizational skills.

Ability to work effectively both independently and as part of a team.

Dependable and able to thrive in a fast-paced environment.

Knowledge of or enthusiasm for the Sacramento Kings, the NBA, sports, and live events is a plus.

Physical Requirements Ability to stand and move throughout the shift for extended periods.

Ability to lift and move merchandise weighing up to 30 pounds.

Ability to assist with unloading shipments, stocking merchandise, and setting up retail displays.

Required Availability and Work Schedule This part-time position may include a combination of daytime retail, game, concert, and event shifts.

Daytime Retail Support Must have flexibility to work shifts scheduled Monday through Sunday between 9:00 a.m. and 7:30 p.m.The specific schedule will vary based on business needs.

Games and Events Hours will vary based on the game and event schedule.

For games beginning at 7:00 p.m., associates must generally be available to report by 4:45 p.m.For games with other start times, associates must generally be available approximately two and a half hours before doors open.

Concert and event shifts will vary based on operational needs.

Must be available to work evenings, weekends, and holidays as scheduled.