E-Commerce Clerk; Curbside; Fairoaks Blvd., Sacramento, CA

About Us

We are California’s largest regional, full‑service grocery chain, founded over 70 years ago in Modesto, California, where our headquarters remain. With 194 stores across Central and Northern California and Western Nevada, our banners—Save Mart, Lucky, and Food Maxx—are cherished regional brands serving the unique needs of their communities. We prioritize investing in our people, stores, and neighborhoods, and work closely with local suppliers to bring fresh, quality products at affordable prices to our customers.

Shoppers can access our offerings in‑store, online, or through convenient home delivery and curbside pick‑up.

E-Commerce Clerk (Curbside) – 2501 Fairoaks Blvd., Sacramento, CA 95825

The E‑Commerce Clerk’s role involves selecting and assembling products for customers’ online orders, prioritizing freshness and quality. The clerk processes payments, prepares orders for pickup, and facilitates the final handoff to the end customer. The aim is to deliver an efficient, positive customer‑service experience, fostering loyalty to online shopping.

• Process orders through the POS system
• Communicate with leadership regarding fulfillment challenges
• Communicate any substitutions or exceptions to customer orders
• Adhere to customer order promise times to meet demand
• Follow instructions diligently to fulfill orders accurately
• Handoff orders to end customers or stage for customer retrieval (in‑store pickup, curbside, or kiosk/locker staging)
• Meet productivity metrics and other fulfillment goals
• Maintain a clean work area, orderly, and free from safety hazards
• Stock supplies as needed
• Report pricing, scanning, and item location discrepancies to Store Management
• Uphold customer satisfaction by providing a seamless shopping experience with a variety of fresh and clean products
• Follow all safety protocols, operating procedures, and standards for product freshness and quality, including food‑safety guidelines for handling, displaying, and storing food items
• Follow all established protocols and requirements for the handoff of regulated products
• Perform other duties as assigned

Hiring pay range: $16.90 - $20.80

• Excellent customer service and communication (verbal and written) skills
• Ability to work with a sense of urgency and self‑motivation
• Capability to be proactive, initiative, enthusiastic, and flexible on the job
• Ability to read, write, and speak English proficiently
• Strong team player with a willingness and desire to learn, work hard, and have fun

Preferred: Any experience as a personal shopper or in a warehouse environment, stocking shelves, or as a cashier.

0 – Three months or any equivalent experience

High School or GED and/or equivalent experience/training

• Availability to work a variety of retail hour shifts, including evenings, weekends, and holidays
• Availability to work overnight shift
• Must be at least 18 years of age
• Ability to lift 40 pounds without assistance; may lift up to 85 lbs on occasion
• Ability to carry up to 80 lbs on occasion
• Ability to push up to 85 lbs on occasion
• Ability to pull up to 92 lbs on occasion
• Requires standing and other physical movements frequently
• Ability to work in temperature levels that may fluctuate, including cold rooms and freezer units
• Ability to operate tools such as step stool, carts, register, safety cutter, rolling ladder, food preparation equipment, ovens, warmers, food mixers, meat cutting instruments, pallet jacks, packaging components, and cleaning supplies

Grocery Store (100%)

• Standing – frequent
• Walking – frequent
• Squatting – frequent
• Kneeling – occasional
• Bending – frequent
• Twisting – frequent
• Stoopi…