Commercial - Quotations Specialist

Hajoca Corporation

Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of "Service, Integrity, Reliability," and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths;

a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.

Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what's special about each local marketplace.

Heieck Supply is one of those trade names and is looking for a Commercial Quotations Specialist at their Sacramento, CA location.

Pay for Commercial Quotations Specialist is between $34.00 and $42.00 per hour at this location.

Do you have a strong work ethic and a high standard of integrity? Do you communicate clearly, value exceptional customer service and possess strong commercial plumbing product knowledge? Are you motivated by winning work, developing customer relationships and producing measurable results?

If so, we would like you to join our team as a Commercial Sales & Quotations Specialist.

This role owns the development and execution of accurate, competitive and profitable commercial plumbing quotations. The Commercial Sales & Quotations Specialist works directly with customers, manufacturers, vendors and the Profit Center sales team to move opportunities from initial request through quotation, follow-up, award and order fulfillment.

The position also supports daily commercial sales responsibilities and is accountable for customer experience, sales performance, gross-profit results and reliable execution.

• Interpret commercial plans, specifications, addenda and customer requirements.
• Develop accurate, complete and professional quotations that maximize profitability and provide value to the customer.
• Research product requirements, alternatives, availability, lead times and applicable specifications.
• Request, organize and negotiate manufacturer and vendor pricing.
• Maintain an accurate commercial quote pipeline and organized project files.
• Manage quotation deadlines and communicate risks before customer due dates.
• Deliver completed quotations and confirm receipt with the customer.
• Follow up consistently on outstanding quotations to secure orders and maintain current opportunity status.
• Document awarded, lost, cancelled and closed quotations, including competitors and loss reasons when known.
• Complete required product submittals and operation and maintenance manuals.
• Convert awarded quotations into accurate sales orders and coordinate releases, substitutions, availability and delivery requirements.
• Assist with project management and maintain communication throughout the order-fulfillment process.
• Proactively identify and pursue new commercial customers, projects and quotation opportunities rather than relying only on incoming requests.
• Build and maintain a qualified pipeline of upcoming commercial work through customer outreach, market awareness and consistent follow-up.
• Develop relationships with contractors and other project stakeholders to increase opportunities, sales and share of wallet.
• Own assigned sales, gross-profit-dollar and gross-profit-percentage performance expectations.
• Identify additional product, project and share-of-wallet opportunities within existing accounts and quoted work.
• Support counter customers and answer incoming telephone calls as business needs require.
• Communicate clearly, directly and professionally with customers, vendors and team members.
• Investigate and resolve customer concerns, pricing deductions, shortages, returns and order issues promptly.
• Serve as a commercial quotations resource to the Profit Center sales team concerning quotes, proposals, bid strategy and product application.
• Communicate business or…