Inside Sales Representative - Southern California

For more than 95 years, Standard Process Inc. has been a visionary leader in whole food nutrient solutions. Our whole food philosophy and mission to change lives extends far beyond our supplements to the very people we employ. This strong foundation has created an environment where our employees are seen as members of our family and are given the tools and resources to succeed, both personally and professionally.

Position Overview Under the direction of the District Sales Manager, the Inside Sales Representative will be responsible for driving sales in their respective district. The Inside Sales Representative will provide product information to customers and utilize the company selling process to close the sale. This role will be responsible for developing new leads and communicating with current customers through needs analysis ensuring a smooth sales process.

Goals will be achieved through reaching the required number of outbound calls, emails, and other designated touch points daily to engage with qualified leads, existing accounts, and new customers.

Essential Functions Meet and exceed assigned sales revenue and account contact goals for the territory

Develop professional sales relationships with HCPs via phone and email

Manage large volume of inbound and outbound calls and emails daily to support customers

Process customer orders via phone/email

Utilize professional communication skills with external customers and internal departments

Utilize product knowledge and sales skills to identify and meet customer needs

Keep up with Standard Process product and service information and updates

Explain and demonstrate features of products and services

Convert pre-qualified leads and generate new business with existing customers

Promote excellence by providing superior service to customers

Handle customer inquiries (product questions, costs, shipping/tracking, etc.) as they occur

Assist field sales organization on sales related activities as needed

Maintain a database of customers and leads; log and record all communication and opportunities in CRM tool Organize and prioritize customer follow up calls

Learn industry, product, market segments, and appropriate tools to grow customers

Partner with Sales, Customer Care, Analytics, Marketing, and Finance as needed to advance the sales process

Utilize analytics and market intelligence to make confident and strategic decisions to drive business growth

Travel to regional or national trade shows and conferences to represent Standard Process in the exhibitor booth

Qualifications Education Bachelor ’s degree in Sales or Marketing preferred, or equivalent work experience in related field

Experience2+ years of experience in inside sales, account management, or customer support

Experience with consultative phone sales, presenting product information, prospecting, and cold calling preferred

Experience using Customer Relationship Management (CRM) software is a plus Specialized Knowledge and Skills Excellent communication skills both verbal and written

Results driven individual with strong desire to succeed, high energy, self-starter

Strong commitment to customer service and product descriptive skills

Strong organizational and time management skills

Adaptable, professional, courteous, and motivated

Knowledge of commonly used terms in the supplement industry

Ability to multitask and work in a fast and changing environment

Must work well individually and as a member of a team Willingness to learn new skills and actively participate in professional development

Proficiency in Microsoft Office (Word, Excel, PowerPoint) and an ability to effectively use sales and marketing software & CRMStrong internet research skills required

Necessary Competencies Communication (verbal and written)
Ethics/Integrity Customer Focus Personal Accountability/Professionalism Selling Skills Results Oriented/Drive for Results Perseverance/Tenacity Resilience Compensation The  anticipated hourly pay range for this position is $27.24 to $39.50, with a midpoint of $33.37. This range is based on the cost of labor in Wisconsin and may change based on labor costs in other locations. While compensation will ultimately be determined based on qualifications and experience, offers typically do not exceed the midpoint of the range!

Travel Requirements5-10%
Benefits Package We offer a comprehensive and competitive benefit package, which includes:

Competitive salary and annual incentive program

Comprehensive health care and flexible benefit plan,Company-matched…