Community Service Specialist

Position: Community Service Specialist I
Community Service Specialist I

Job no: 553269
Work type: Staff
Location: Sacramento
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Probationary, Full Time, Safety, On-site (work in-person at business location)

Working Title: Community Service Specialist I

Classification Title: Community Service Specialist I

Posting Details

Priority Application Date:
Monday, January 19th @ 11:55pm PST (Posting will remain open until filled)

Hiring Preference

Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment.

Note to Applicants

This posting is for the recruitment of multiple, full-time Community Service Specialist I positions. Apply today!

Position Summary

Under the general supervision, the Community Service Specialist have varying levels of responsibility for security services, public safety support, parking support and related community support services. Incumbent will perform security and related public safety support assignments involving patrolling grounds, facilities, buildings, Police Service Center and parking lots. Support may be provided to the public safety communications and records functions. Day-to-day work is performed independently under general supervision with closer supervision for new or more complex/sensitive assignments.

Assignments involve the regular use of judgment and discretion to solve problems and address situations. Course of action are guided by established protocols requiring limited interpretation of policies.

Assignments involve ongoing interaction with the campus community, the general public, and campus and community law enforcement. Interaction often requires tact and discretion.

FLSA:
Non-Exempt (Eligible for overtime compensation)

Anticipated Hiring Range: $3,680 per month (Step
1)

CSU Classification Salary Range: $3,680 per month (Step
1) - $5,310 per month (Step 20)

Salary step placement will be determined based on relevant qualifications and professional experience.

Best-in-class Benefits:  to learn more

CSU Total Compensation:  to learn more

Salary Grade/Range: 1

Recruitment Type:
Regular (Probationary)

Time Base:
Full-Time

Work Hours:
Hours vary and may include weekends. Possible shifts may include: 7:00am-3:00pm, 8:00am-5:00pm, or shift differential 2:00pm-10:00pm

Department Information

The mission of the Sacramento State Police Department is to protect the life, property, and peace of mind of the students, faculty, staff and visitors of this university.

Our greatest asset in furtherance of this mission is our department members who work as a combined force in collaboration with the campus community.

Our department adheres to the highest standards of ethics, integrity and service, understanding our collective responsibility in upholding the noble reputation of the law enforcement profession.

Minimum Qualifications

Entry to the first level within this classification requires high school level reading and writing abilities and possession of a California Driver's License. The nature of the duties may also require successful completion of a background check, physical and psychological exam and/or the ability to attend Police Officers Standards & Training (P.O.S.T.) programs related to public safety support and dispatch activities.

Knowledge of and the ability to learn how to use the applicable public safety related equipment and systems are essential.

High school diploma or equivalent and three to six months related experience would normally achieve these entry qualifications.

Required Qualifications

Ability to learn applicable procedures and regulations related to campus security, public safety, and parking.

Ability to use and learn alarm and radio systems.

Ability to recognize and respond appropriately to potential hazardous or crime situations.

Ability to observe and recall details and incidents.

Ability to act and resolve parking and traffic problems.

Ability to write standard incident reports in a clear and concise manner.

Ability to communicate in a clear and concise manner under stress and non-stress situations.

Ability to interact effectively with a wide range of individuals including the campus community, general public and law enforcement personnel.

Ability to handle sensitive situations with tact and confidentiality

Ability to work independently and utilize sound judgement

Possess problem solving and conflict resolution skills

Possess good customer service skills

Other

Possess valid driver's license and maintenance of good driving record

Ability to work various shifts including nights, weekends, and holidays

Conditions of Employment

- Ability to pass background check

Preferred Qualifications

Six months previous police/security/military law enforcement training and/or experience preferred.

Successfully completed or ability to complete the Defensive Driver Training Program provided by the State of California for CSU campuses and pass the exam.

Experience working with radios, camera…