HVAC Lead Service Technician

SUMMARY

M3 Service Lead Service Technician will routinely perform the same tasks as a Service Technician with the added responsibilities of managing, evaluating, training, and mentoring the Service Technicians under his charge.

Who we are
:

Mark III is a full-service construction company comprised of three complementary business units:
M3 MEP, M3 Service, and M3 Components
. We support projects from initial concept through long-term maintenance, with specialized expertise in healthcare, higher education, industrial, life science, and technology markets.

Our integrated, big-picture approach allows us to self-perform electrical, HVAC, plumbing, process piping, prefabrication, and MEP design. By consolidating these services under one organization, clients benefit from reduced profit layers, minimized scope gaps, and simplified project schedules—working with a single, accountable partner rather than multiple consultants and subcontractors.

Headquartered in Sacramento, California, Mark III operates throughout California and Nevada. Our state-of-the-art manufacturing facility serves as a centralized hub supporting five core trades: HVAC, mechanical piping, plumbing, electrical, and metal-stud framing. To support our continued growth, we will be relocating from our current combined 62,000 square feet of office and operational space to a new 340,000-square-foot headquarters at 2031 Optisolar Lane
, with the move planned for completion by the end of Q2 2026
.

Mission:

Leading the Evolution of Construction

Vision:

Exposing the World to a New Way to Build

Core Values:

• Teamwork
• Excellence
• Perseverance
• Integrity
• Continuous Improvement

ESSENTIAL DUTIES AND RESPONSIBILITIES include but not limited to the following:

• Evaluate technicians’ skill and report to Service Manager
• Assist in developing individualized training for technicians.
• Train and encourage technicians on pull through and quoting
• Assist in developing financial success of Service Technicians (as related to job margins and efficiency).
• Provide technical assistance and support to technicians.
• Assist in training other technicians and staff in HVAC preventative maintenance systems
• Follow and enforce all pertinent rules and regulations, guidelines, safety orders, departmental operating procedures, and safety regulations to ensure that work is performed in compliance with applicable law.
• Monitor technicians to maintain all company tools, equipment, and company vehicle.
• Assure technicians employ good housekeeping practices at all job sites.
• Insure/assist technicians complete all paperwork in a timely manner including invoices, quote requests and weekly timesheets.
• Establish and maintain positive relationships with customers
• Respond to emergency service requests
• Prepare and submit requests for supplies and equipment when leading a project.
• Complete all paperwork in a timely manner including invoices, quote requests and weekly timesheets.

• Integrity in all interactions with customers and team members
• Excellent work ethic
• Team player
• Attention to detail
• Willingness to travel and work overtime, when necessary

• The Lead Technician must show a high level of proficiency in knowledge/skill and ability to execute and train others on replacement, installation, service, and repair of a wide variety of HVAC systems equal to a Journeyman level.
• Listed below are examples of the required knowledge and skills.
• Knowledge/experience of replacement, installation, service, and repair of a wide variety of HVAC systems
• Knowledge/experience of troubleshooting HVAC systems to determine the cause of the malfunction
• Knowledge/experience in performance of scheduled maintenance inspections and adjust, clean, and calibrate various systems to assure proper system operation
• Knowledge/experience in repair/trouble shoot wiring and electronic components associated with automated building management systems
• Knowledge/experience in replacing expansion valves, compressors, motors, coil units and other component parts
• Knowledge/experience in detecting and cleaning refrigerant systems from hermetic burnouts, evacuate, and charge systems
• Knowledge/experience in checking distribution systems for proper…