Stabilization Case Manager

REPORTS TO: Crisis, Care & Empowerment Services Manager

STATUS: Full-time 40 hrs. Non-Exempt

SUPERVISION: No Direct Reports

LOCATION: Sacramento, in person, 5 days a week

SALARY RANGE: $59,000 to $62,600

The Stabilization Case Manager provides direct, trauma-informed case management to youth and adult survivors of human trafficking and at‑risk individuals at the Table drop‑in center in Sacramento. This role supports clients in meeting their immediate stabilization needs while empowering them to pursue their own short and long‑term goals. Grounded in harm reduction, motivational interviewing, and culturally responsive care, the Stabilization Case Manager connects clients to essential resources, facilitates life skills groups, responds to crisis with compassion, provides victim advocacy through the local Sacramento Human Trafficking Taskforce, and collaborates with community partners to ensure every survivor feels supported and equipped for lasting stability.

• Provide direct case management to youth and adult survivors of trafficking and those at‑risk to ensure stabilization needs and support for short and long‑term goals are met in a timely and trauma‑informed manner for each client.
• Collaborate with the Intake and Care Coordinator to facilitate the client intake process and complete a strengths‑based needs assessment to identify clients' needs, goals, barriers, and available supports.
• Assist clients in accessing housing, healthcare, mental health services, substance use treatment, legal assistance, education/employment, childcare, transportation support, identification documentation, and other community resources.
• Provide individualized life skills coaching to support clients' empowerment, self‑sufficiency, and short and long‑term stability.
• Develop individualized empowerment plans in collaboration with clients, honoring their autonomy and self‑identified goals.
• Support with crisis intervention, SI/HI assessments, safety planning, and stabilization supports.
• Build trust and rapport with clients through a survivor‑centered and culturally responsive approach.
• Collaborate with multidisciplinary teams and community partners to make referrals, coordinate services, and advocate for client needs.
• Facilitate client engagement within the Table drop‑in center and support a welcoming, safe, and inclusive environment.
• Utilize harm reduction, motivational interviewing, and trauma‑informed care approaches in all interactions with clients.
• Enroll clients in specialized programs, including DOR, Fresh Success, Driver’s License program, etc.
• Provide victim advocacy and outreach in local Sacramento Human Trafficking Task Force operations/raids.
• Support survivors with crisis intervention, conduct basic needs assessments, and coordinate resource referrals while maintaining follow‑up communication to ensure survivors successfully access and sustain ongoing support.
• Facilitate life skills groups and provide supportive supervision for clients participating in The Table drop‑in center, youth programs, events, and activities.

• Maintain accurate and timely casenotes, service plans, referrals, benefit documents, and program documentation.
• In collaboration with the Intake and Care Coordinator, maintain resource directories and referral information to ensure accurate and up‑to‑date service connections.
• Track client progress, outcomes, and service utilization in designated databases, including Salesforce.
• Attend meetings as needed to advance Survivor Services efforts, including local coalition meetings, events, and training.
• Participate in all program meetings, staff meetings, strategic onsite, development activities, events, and fully engage as a member of the 3
  
  Strands Global Foundation team.
• Attend supervision meetings to manage caseload and crisis support.
• Collaborate with the Crisis Care & Empowerment Services Manager to develop and update any SOPs, policies, procedures, or protocols for the stabilization needs of clients.
• Track time and program expenses, and mileage with MileIQ, to ensure accurate budgeting and grant reporting.
• Assist with grant reporting on…