Service Coordinator Generalist Sacramento

Full Time Professional Sacramento, CA, US

3 days ago Requisition

Service Coordinator I
- Emergency Sustainability Voucher

Program Manager, Homeless Services

Full time (40 hours per week)

Non-Exempt

The Service Coordinator I
- Generalist "Outreach Specialist" is a member of the Sacramento Homeless Services Program located in City of Sacramento that provides Outreach, Housing Navigation and Retention Services. Primary tasks include street outreach and engagement, housing linkage, ongoing case management, and motel voucher program services to individuals experiencing chronic homelessness. Once all members are enrolled into program this position will transition into SCI-Care Coordinator and provide housing retention services and ongoing case management.

• Opportunities for growth and professional development.
• Generous paid time off (13 paid holidays, 10 days of EPTO, 12 sick days).
• Competitive salary and benefits package. Health, dental, vision, Aflac, and life insurance $25,000.00
• 403(b) retirement plan available on the first day of work. After working 1000 hours, Step Up matches 3% of the 6% the employee contributes.

The following reflects essential functions for this job but does not restrictother tasks, which may be assigned.

• Conduct street outreach and engagement to all individuals referred into Step Up's Motel Voucher and Housing Coordination Homeless Services Program.
• Develop rapport, and assess individuals for mental illness, co-occurring substance use and other health care needs in the community until linkage and services are accepted.
• Complete the homeless survey tool, VI-SPDAT on all homeless individuals encountered to determine severity of need. Submit tool results to local CES for entry and housing match.
• Evaluate for immediate needs such as crisis intervention, medical attention, showers, clothing, food, emergency shelter, etc. Evaluate for appropriate triage or linkage to housing, health and financial resources to help resolve homelessness and refer to community partners.
• Engage assigned clients to achieve their goals and objectives and report to the team and clinically qualified staff regarding changes clients of level of functioning, support
• networks, adequacy of living arrangements, financial status, physical health, level ofselfcare.
• Communicate regularly with other treatment providers.
• Complete all program required paperwork and maintain documentation according to those program standards of practice in Electronic Health Record
  -Welligentor HMIS within proscribed time frames as outlined in SUOS documentation policy.
• Maintain member files in compliance with funder requirements.
• Assist with the collection of data, and submission of quarterly/annual reports.
• Attend Step Up staff meetings and trainings as requested.
• Coordinate with City Departments such as Library, Police, Fire, Public Defender, Parks and Recreation to support, assist with homeless population education to staff and linkage to services.

• Work with a diverse and marginalized group of about 33-50 participants, experiencing many barriers including homelessness, complex trauma, medical, mental health needs and substance use.
• Evaluate members to identify social, emotional, and economic factors, which may interfere with attaining stability and optimum health. Obtain consents and authorizations for participants in the Supportive Services Program, as needed.
• Assist members with recertification and collaborate with Housing Coordination/Navigation team to access temporary housing, obtain permanent housing, and facilitate the move in process before and after move in.
• Meet face to face with members between one and three times a week prior to obtaining housing, once per month or as needed after member has lived successfully in their housing for at least one year.
• Develop and maintain complete, accurate, and current files with all required documents and data in agency records and electronic databases, such as CHAMP and HMIS. Includes updates to changes…