Case Manager

Provide case management for transitional-aged youth clients who are actively experiencing homelessness.

Support clients with crisis intervention, resource navigation, advocacy, mentalhealthand housing support.

Support program implementation, documentation, and compliance.

Complete client intakes to assess client needs and program eligibility. Provide ongoing intensive case management in collaboration with outside agencies to secure wrap aroundservices for an ongoing client caseload of up to 14 active clients and around 20aftercareclients.

Develop 90-day case plans for clients to meet immediate and longer-term needs; work with each client to achieve document readiness for housing programs, develop safety plans; develop short and long-term goals with clients, including a safe and stable housing plan.

Work with clients on behavioral contracts when needed, to work toward successful exits.

Maintain precise andaccuratedocumentation of client goals and needs, case management services delivered, includingmaintainingclient files and service entries in the Center's client database and HMIS.

Assist clients who are in crisis with safety planning and building healthy coping skills.

Assist clients in overcoming barriers to achieving case goals in the areas of housing, transportation, employment, education, mental health, sexual health, healthcare,foodand basic needs.

Establish and strengthen relationships with community referral partners tomore effectively navigate available resources and advocate on behalf of clients toassistthem in progressing toward their individualized goals.

Assistin other housing services like serving meals,facilitating bi-weekly house meetings, workshops, and other shelter-related duties.

Accurately and completely record client profile information, all services provided to clients, and client progress/successes in the client data systems daily per agency guidelines.

Collaborate with and contribute to building a robust referral database and standard operating procedures to assist clients in accessing LGBTQ+ culturally affirming housing, medical and mental health service providers, legal aid, crime victim services, subsidized health insurance coverage, public assistance programs, government issued identification, and LGBTQ+ affirming business and professional services, faith communities, sports leagues, social and activist groups, and arts and cultural organizations, amongst others.

Develop relationships with service providers to ensure the Center's community resource information is accurate, relevant, affirming, and accessible.

Coordinate meetings, activities, and workshops relevant to the program.

Function as an essential member of the Programs Team and Housing Department.

Staff and support Housing,Center,and collaborative partner events.

Support Housing team with coverage when needed.

Participate in staff meetings, planning meetings, committee meetings, and other external collaborative meetings as needed.

Collaborate with programs, development, and operations staff, as well as external partners, to maximize the reach of Center programs and advocacy efforts.

Stay actively informed about Center and community resources andassistclients with resources and referrals.

Maintain healthy boundaries with community members who are experiencing homelessness, substance use disorders, sexual/physical assault, bullying, mental health crisis, and other vulnerabilities.

Handle a variety of special projects and other related duties, as assigned.

Knowledge and understanding of the issues, needs, and interests of LGBTQIA2S+ youth, including a…