Parts Specialist - Sacramento, CA

Raymond West is looking for a dynamic Parts Specialist to join our team! The Parts Specialist is responsible for taking calls from external customers, technicians, and working with vendors, when necessary, on over‑the‑counter parts sales. This position must have a strong sense of urgency in responding to customer needs while maintaining inventory, costs, and quality control.

Raymond West is committed to providing our customers with end‑to‑end warehouse solutions. We bring industry‑leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running.

• Accepts telephone, email and counter orders for external customers and Company technicians, fills orders from stock.
• Research replacement parts using parts manual, computer listings or microfiche as appropriate.
• Discusses use and features of various parts.
• Fills customer orders from stock or by special order. Orders parts for stock replenishment.
• Adv... (and so on for each bullet item)

• Excellent written and verbal communication skills.
• Excellent organizational time‑management skills.
• Proficient in Microsoft Office Suite and similar software.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to speak effectively before groups of customers or employees of an organization.
• Must be able to maintain effective working relationships with employees, co‑workers, and managers in other departments.
• Must be willing to work off‑hours as specific needs dictate and willing to assume more responsibility as required.
• Must be able to fulfill essential job functions in a consistent state of alertness and safe manner.
• Possess a general understanding of, and familiarity with, machine parts and their functions.
• Able to communicate effectively with employees, manufacturers, and vendors at all levels, in person, on the telephone or via electronic media.
• Willing to learn new computer programs, inventory procedures, parts manuals, and price books.
• Willing to support all phases of the department and company as needed.
• Able to perform duties under minimal supervision, adjust to changes and demonstrate drive and initiative.
• Willing to continually learn new products and procedures.
• Able to manage time effectively.
• Knowledgeable in interpretation of parts manual and computer programs.
• Must be capable of learning all phases of the Parts Department operation with the desire to increase responsibility as the need develops.
• Present a neat, professional appearance at all times.
• Maintain an organized and tidy work area.
• Maintain a professional attitude in all matters.
• Willing and able to learn quickly and perform accurately and neatly with a degree of flexibility.
• Motivated to continuous self‑development and training.
• Willing to comply with the employee handbook.

• High school diploma or equivalent is required.
• Two years related experience and/or training; or an equivalent combination of education and experience is preferred.

• Position is non‑sedentary.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Employee is regularly exposed to moving mechanical parts.
• Employee must frequently lift and/or move up to 50 pounds.
• Position requires employees to use hands to finger, handle, or feel and reach with hands and arms.
• Employee is occasionally required to smell.
• Position requires the employee to climb/balance/stoop/kneel/crouch and crawl.
• Employee is frequently exposed to outside weather conditions and the risk of electrical shock.
• Employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; and vibration.
• Noise level in the work environment is sometimes loud.

The hourly range for this position is $24.00 – $30.00. The specific pay offered to a candidate may be influenced by a…