Call Center Outbound Business Account Representative

Why consider this job opportunity

• Excellent benefits package including medical, dental, and vision plans starting on your first day
• Paid time off including vacation, holiday, and personal/sick days
• 401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
• Tuition reimbursement up to $5,250 in the first year
• Opportunities for career advancement and recognition through awards programs
• Collaborative and inclusive work environment

• Follow up with current customers to ensure satisfaction and upsell services based on their needs
• Make outbound calls to connect with potential business customers and present communication packages
• Provide high-level customer service by accurately entering customer data into the Sales Force system
• Utilize knowledge of products to assist customers with inquiries and showcase the benefits of switching services

• A proactive approach to problem-solving and customer engagement
• Previous outbound telemarketing experience in a call center is preferred
• Strong communication skills with the ability to direct conversations and close sales
• Three to six months of related experience and/or training required
• Associate's degree or higher preferred

• Experience in a customer service-oriented role
• Familiarity with telecommunications products and services
• Ability to work well in a team environment
• Demonstrated commitment to community involvement

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.