Data Analyst

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ORGANIZATION AND AREA INFORMATION: Nestled in the central part of southeastern Arizona’s Gila Valley, the City of Safford is a thriving rural Arizona City. With a population of just over ten thousand, it is the largest municipality in Graham County. Incorporated as a town in 1901 and becoming a city in 1955, Safford has become the major hub for southeastern Arizona.

The City of Safford as an organization has multiple different departments and over 230 staff members including full-time employees, seasonal employees, volunteer firefighters and council members to staff all the different positions at the City. The City also provides all utilities for its residents and other residents in surrounding areas. In addition to the major utilities of gas, water, electric, sewer, and sanitation, the City has a landfill and airport that service the county.

SUMMARY: The Data Analyst is responsible for supporting City Management by collecting, analyzing, and reporting data from various departments. This role utilizes Cityworks and other related systems to ensure efficient and effective management of services including maintenance and life cycle planning. This role actively supports and upholds the City’s stated mission and values by performing complex data analytics, research and data visualization that assists city stakeholders in making data-informed decisions that advance achievement of strategic priorities and initiatives.

DISTINGUISHING CHARACTERISITICS: This position requires a unique blend of technical data expertise and applied research skills, with a strong focus on operations. The role stands out for its emphasis on integrating data systems like Cityworks and GIS to drive data-informed decision-making across departments in all funds. This position reports directly to the Utility Director.

ESSENTIAL JOB FUNCTIONS:Essential functions, as defined under the Americans with Disabilities Act, may include any of the following tasks, knowledge, skills and other characteristics. The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Collect, clean, analyze, and interpret data from multiple sources, including Cityworks, GIS, SCADA, and AMI systems. Assist in integrating GIS with Cityworks for enhanced data visualization and utility mapping.
• Collaborate with department heads to understand data needs and ensure accurate data collection.
• Create and present detailed statistical analysis, charts, graphs, maps, dashboards and reports for decision-making purposes; present analyses in various internal and external forums with diverse stakeholders.
• Provide written and verbal communication regarding technical and complex data and statistical concepts and present in a way that can be understood by others who are not experts in those areas. Present analyses in various internal and external forums with diverse stakeholders.
• Work with internal and external stakeholders to collect and analyze data for strategic priorities and initiatives. Identify opportunities for process improvement and work to define improvements.
• Collect, organize, analyze, and disseminate significant amounts of data; interpret data and analyze results using statistical techniques to provide ongoing reports. Apply quantitative and qualitative statistical methodologies and data analysis techniques to identify, analyze, and interpret trends or patterns in data sets.
• Extract, clean, and analyze data from Cityworks AMS to track asset conditions, work orders, service requests, and inspections.
• Develop custom reports and dashboards to support utility asset lifecycle tracking and maintenance planning.
• Identify trends in service delivery, asset failures, or maintenance performance to improve decision-making.
• Perform routine data audits to maintain accuracy and…