On Premise – Billing Specialist – Saginaw, MI

Billing Specialist
Physician Practice |

Job Summary

We are seeking an experienced billing specialist to manage collections and payment posting for a physician office. This will be an onsite position.

• Generate and distribute accurate invoices to customers in a timely manner
• Post incoming payments (checks, ACH, credit cards) to customer accounts and ensure proper allocation
• Reconcile payments against invoices and resolve any discrepancies
• Monitor accounts receivable aging reports and identify overdue accounts
• Conduct collections activities, including contacting customers via phone and email to secure payment
• Maintain detailed records of collection efforts and customer communications
• Investigate and resolve billing issues, disputes, and short payments
• Collaborate with internal departments (sales, customer service, accounting) to resolve account concerns
• Process adjustments, credits, and write-offs in accordance with company policies
• Prepare and distribute account statements to customers
• Ensure compliance with company policies and financial regulations
• Assist with month-end closing tasks, including reporting and account reconciliations
• Maintain accurate and up-to-date customer account information in the billing system
• Support audits by providing requested billing and payment documentation

• High school diploma or equivalent required;
  Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred
• 1–3 years of experience in billing, accounts receivable, or collections
• Experience with payment posting and cash applications strongly preferred

• Proficiency in accounting or ERP systems (e.g., Quick Books, SAP, Oracle, or similar)
• Strong Microsoft Excel skills (data entry, formulas, reconciliations)
• Ability to work with large volumes of financial data accurately

• Understanding of accounts receivable processes, billing cycles, and collections procedures
• Familiarity with basic accounting principles
• Knowledge of payment methods (ACH, wire transfers, credit cards, checks)

• Strong attention to detail and high level of accuracy
• Excellent organizational and time management skills
• Effective communication skills for interacting with customers and internal teams
• Problem-solving skills with the ability to resolve discrepancies and disputes
• Ability to handle sensitive financial information with confidentiality
• Strong follow-up skills for collections and account resolution

• Ability to work independently and meet deadlines
• Customer service mindset with professionalism in collections interactions
• Adaptability in a fast-paced, deadline-driven environment

STATEMENT OF POLICY:
Med Bridge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with a disability.

AFFIRMATIVE ACTION PLAN (AAP):
The Affi…

REASONABLE ACCOMMODATION:
Individuals with disabilities who need accommodation may contact Brenda Underwood, HR Director, at  or TTY 711 (Relay).

EMPLOYMENT ELIGIBILITY:
This employer participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.