Quality Assurance Specialist- Administrative

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Requisition

Location:

Saginaw, MI, US, 48601

Pay Type:

Hourly

Position type:
Full-time / Hourly

Duro‑Last Roofing, the world’s largest manufacturer of prefabricated roofing systems, has an opening for a Quality Assurance Specialist at our Company Headquarters in Saginaw, Michigan. The ideal candidate will have strong organizational and customer service skills. In addition, candidate must have the ability to be hands on and manage multiple tasks while ensuring accuracy. This is a full‑time, hourly‑based position with an additional potential safety bonus.

The position will report to the Quality Assurance Administrative Supervisor.

• Handle incoming phone calls, direct inquiries appropriately, and resolve issues
• Support efficient day‑to‑day operations
• Process inspection requests
• Conduct routine office tasks such as filing and scanning; processing letters, warranties, and emails
• Investigate missing information in company databases to ensure they are complete and accurate
• Create warranty records
• Create warranty transfer documents and process accordingly
• Maintain polite and professional communication via phone, e‑mail, and mail to customers, building owners, contractors, and internal department
• Other duties as assigned

Education:

• High School Diploma or GED is required

Required

Work Experience:

• A minimum of 2 years’ experience in an office or administrative position
• Working knowledge of Microsoft operating systems to include proficiency in Word and Excel
• Excellent keyboarding skills
• Accurate and detail oriented
• Ability to perform in a team‑oriented atmosphere

• Competitive salary & Bonus Incentive
• Retirement Savings:
  Choose from 401(k) pre‑tax and/or Roth after‑tax savings
• Medical, Dental, Vision, Disability and Life Insurance
• Holistic Health & Well‑being programs
• Health Savings Accounts (HSA) & Flexible Spending Accounts (FSA)
• Paid time off including 12 paid holidays
• Paid Parental Leave (maternity & paternity)
• Educational Assistance Program

#Duro-Last

Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.