Customer Receptionist​/Front Office Desk Associate

Customer Receptionist/ Front Office Desk Associate

Requisition : 16919

Location: Saginaw, MI 48601

Pay Type: Hourly

Position Type: Full-time / Hourly

Company Overview

Amrize is building North America. From bridges and railways to data centers, schools, offices and homes, our solutions are inside the buildings and infrastructure that connect people and advance how we live. We invite you to build with us.

As the partner of choice for professional builders, we offer advanced branded solutions from foundation to rooftop. Wherever our customers are, whatever their job, we’re ready to deliver. Our 19,000 colleagues work across 1,000 sites supported by an unparalleled distribution network. Infrastructure, commercial and residential, new build, repair and refurbishment – we’re in every construction market.

Amrize is listed on the New York Stock Exchange and the SIX Swiss Exchange. Join us and build your ambition.

Join the Duro-Last team, a brand of Amrize Building Envelope and the world’s largest manufacturer of custom‑fabricated commercial roofing solutions.

We’re seeking a Receptionist / Front Desk Associate who is ready to be part of an innovative, people‑first brand shaping the future of the roofing industry.

About the Role

We’re looking for a professional and customer‑focused Receptionist / Front Office Desk Associate to join our team in Saginaw, MI. In this role, you’ll serve as the first point of contact for guests, customers, contractors, and employees while helping maintain smooth day‑to‑day front office operations. Your ability to multitask, stay organized, communicate clearly, and create a welcoming environment will make you an important part of the Amrize team.

What You’ll Accomplish

Front Office & Reception Support (40%)

• Greet and assist all guests, visitors, and contractors entering the facility.
• Validate guest access and maintain lobby security procedures.
• Create a welcoming and professional first impression for all visitors.
• Support general front office operations and administrative needs.

Switchboard & Communication Management (30%)

• Answer and direct incoming calls through the main switchboard.
• Route calls accurately to the appropriate departments or team members.
• Monitor and distribute incoming emails, inquiries, and requests.
• Maintain professional and clear communication with customers and employees.

Administrative & Customer Support (20%)

• Assist departments with administrative support tasks as needed.
• Log and distribute electronic requests, questions, and tasks appropriately.
• Maintain accurate records and ensure timely communication follow‑up.
• Support customer service functions and internal coordination efforts.

Additional Responsibilities (10%)

• Perform other duties and special projects as assigned by management.
• React productively to changing priorities and business needs.
• Support a positive and team‑oriented workplace environment.

What We’re Looking For

• High school diploma required; associate or bachelor’s degree preferred.
• Previous receptionist, front desk, administrative, or customer service experience preferred.
• Strong written and verbal communication skills.
• Comfortable navigating multiple computer systems and applications.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize in a fast‑paced environment.
• Friendly, professional, and customer‑focused attitude.
• Ability to remain calm and professional while handling multiple tasks at once.
• Experience with Microsoft Office programs, including Excel, preferred.

What We Offer

• Competitive salary & bonus incentive.
• Retirement savings: 401(k) pre‑tax and/or Roth after‑tax savings.
• Medical, dental, vision, disability and life insurance.
• Holistic health & well‑being programs.
• Health savings accounts (HSA) & flexible spending accounts (FSA).
• Paid time off including 12 paid holidays.
• Paid parental leave (maternity & paternity).
• Educational assistance program.

#Duro-Last

Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Building Inclusive Work spaces

At Amrize,…