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Order Processor, Metals

Job in Saginaw, Saginaw County, Michigan, 48607, USA
Listing for: Holcim Ltd.
Full Time position
Listed on 2026-02-16
Job specializations:
  • Business
    Operations Manager
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

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COMPANY OVERVIEW

Amrize is building North America. From bridges and railways to data centers, schools, offices and homes, our solutions are inside the buildings and infrastructure that connect people and advance how we live. And we invite you to come and build with us.

As the partner of choice for professional builders, we offer advanced branded solutions from foundation to rooftop. Wherever our customers are, whatever their job, we’re ready to deliver. Our 19,000 colleagues work across 1,000 sites supported by an unparalleled distribution network. Infrastructure, commercial and residential, new build, repair and refurbishment:
We’re in every construction market.

Amrize listed on the New York Stock Exchange and the SIX Swiss Exchange on June 23, 2025, following our spinoff as an independent company. Join us and build your ambition.

Join the EXCEPTIONAL® Metals team, a brand of Amrize Building Envelope and manufacturer of high-quality metal products designed for use with single-ply commercial roofing systems.

Were seeking a Order Processor, Metals who s ready to be part of an innovative, people-first brand shaping the future of the roofing industry.

ABOUT

THE ROLE

The Order Processor ensures accurate, efficient, and customer-focused movement of metal products from order entry through delivery. This role acts as a central hub between estimating, production, logistics, freight partners, sister companies, and customers—making sure every detail is correct and every order flows cleanly through the pipeline.

WHAT YOU’LL ACCOMPLISH
  • Process metal orders from start to finish, reviewing details for accuracy, confirming requirements, and ensuring clean handoffs.
  • Create purchase orders for panels, trim, accessories, special items, and vendor-supplied components.
  • Enter orders into WebUI with full accuracy, including materials, finishes, gauges, configurations, and customer information.
  • Coordinate trim production with sister companies, confirming schedules, capabilities, and lead times.
  • Arrange panel + trim marrying and consolidated shipment, preventing mismatched deliveries and delays.
  • Monitor incoming panel confirmations, verifying accuracy against estimating takeoffs, specifications, and customer requirements.
  • Serve as a forward-facing customer service contact, providing updates, confirming deliveries, and managing order details throughout the lifecycle.
  • Solely manage PLA customer accounts, currently with a strong emphasis on edge metal products and support.
  • Inspect drawings before production, ensuring clarity, correctness, and alignment with order specifications before release.
  • Act as a communication hub, connecting estimating, scheduling, production, logistics, and freight services to maintain smooth flow.
  • Handle all drop-ship requests, coordinating orders that ship directly from vendors or sister facilities to customers.
  • Communicate with freight carriers to arrange pickups, track shipments, and resolve transit issues quickly.
  • Manage sample requests, overseeing the creation, tracking, and timely shipment of all sample materials.
  • Maintain sample inventory, ensuring adequate stock levels, organization, and replenishment as needed.
  • Coordinate with external vendors, securing materials, confirming availability, and maintaining accurate lead-time expectations.
  • Confirm final deliveries and fulfillment, proactively communicating with customers and documenting completion.
  • Support exception management, helping resolve discrepancies, shortages, and production issues when they arise.
  • Maintain accurate documentation, including order packets, confirmations, drawings, shipping details, and customer correspondence.
  • Assist with continuous process improvements, identifying ways to streamline workflow, reduce errors, and improve turnaround times.
  • Collaborate with sales support, assisting with technical clarity, customer questions, and product information when needed.
  • Help prioritize order flow, ensuring time-sensitive or high-impact jobs move through production with appropriate urgency.
WHAT WE’RE LOOKING FOR
  • Ability to read and interpret construction…
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