Field Service Representative - Mechanical

Field Service Representative - Mechanical (Traveling)

Saginaw, MI

We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life‑saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.

As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing.

When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.

• Commissioning of Water Treatment Plans by ensuring process equipment and control system perform per specifications.
• Construction liaison between design engineering and construction during the erection of Water Treatment Plants.
• Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer's sites.
• Manage activities of outside vendors and suppliers, assuring services and supplies met project specifications and performance requirements.
• Develop Standard Operating Procedures and log sheets to document and monitor equipment operation.
• Develop and execute Commissioning Schedules and Performance Plans.
• Develop and execute classroom and hands‑on training regarding operation and maintenance of process equipment.
• Participate in Model Reviews, Engineering Design Meetings and Safety in Design reviews in order to ensure accessibility, maintenance, and operation of process equipment.
• Perform control system factory acceptance tests with Clients and client‑designated representatives.
• Perform after‑market services such as site inspection, equipment inspection and operator training.
• Maintain strong safety mindset to assure the executed work reflects the technical requirements within company safety standards.
• Prepare timely and accurate technical reports for customer records and a reference for future outages.
• Ability to apply mathematical operations such as water treatment chemistry calculations, determination of test reliability and validity, analysis of budgets, and monitoring Time & Material (T&M) contract costs.
• Figure out alignment issues and plumb adjustment figures. Plane Geometry, chemistry formulas.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Improve operations and determine if design works will not work.
• Ability to perform specific PLC/HMI activities including but not limited to:
  Control System IO Checkout, System networking, Program Upload / download, understanding of ladder logic, function blocks and troubleshooting code and ability to write simple logic.

• College Degree with 1–10 years of experience.
• Strong focus on customer relationships (both external and internal customers). Understands balance between customer and internal teams.
• Knowledge of and/or demonstrated ability to learn equipment and process startup related to products and systems including but not limited to Reverse Osmosis, Clarifiers, Thickeners, Pressure Filters, etc.
• Demonstrated ability to work independently and remotely with project teams.
• Possess basic water treatment chemistry knowledge and communicate that information to others (is a plus).
• Must know structural, mechanical, hydraulics, electrical, piping, welding specifics and civil notations.
• Strong oral and written communication skills.
• Ability to travel extensively (70–80% ~250 days/year) throughout North America.
• Valid driver's license.

• Experience in Commissioning, Construction, or Services.
• Bachelor Degree in Engineering or Equivalent from an accredited University or College.
• Mechanical experience and know‑how (hands on, reading and interpreting drawings, etc.), particularly with water treatment equipment (pumps, valves,…