Administrative Assistant; On Site

About the Role

Location: Saginaw, Michigan (On Site)

Are you …

• Convenient to the Saginaw area
• A critical thinker
• A problem solver
• Good working on your own and with a team
• Open to learning new things
• And have at least a year of customer service experience

This could be an interesting role for you! You'll find steady work, supportive leaders, strong benefits and advancement opportunities here.

The position offers work-life balance (consistent M-F, 8 a.m.

- 5 p.m. schedule) and flexibility (paid time off).

* e.g., previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers.

• As an Administrative Assistant (Administrative Coordinator) at Morley in Saginaw, Michigan, you’ll manage inbound and outbound documentation and communications related to vehicle buybacks.
• (
  
  Note:
  
  This is not a call center position and does not involve customer interaction)
• We’re looking for someone who will be very thorough and pay strong attention to detail while processing important documents.
• No automotive experience needed! We’ll train you on everything you need to know.
• Your team is right there with you to serve as a resource.

• Audit and set up new cases, attaching required documents.
• Assemble and mail packets.
• File and retrieve archived documents in the center.
• Ensure physical files are complete for assigned cases.
• Identify, research and resolve any issues with documents.
• Understand lemon law requirements regarding titling.
• Develop title competency in all 50 states.
• Work with state DMV staff and Attorneys General offices on titling.
• Become familiar with project operations and workflow processes.
• Communicate with teammates.
• Meet deadlines throughout the day.
• Report on daily activity.
• Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude.

This is an on-site position in Saginaw, Michigan. Being on site gives you space to connect with those around you.

See what it’s like working on our campus:
Video:

• Friendly, casual environment
• Corporate office in Saginaw Township, close to shopping and restaurants
• Access to free on-site workout facility
• Perks like tickets to local events

Questions Before You Apply?
Live chat with a Morley Talent Acquisition (TA) Specialist ( | chat hours: M-F 8 a.m.

- 5 p.m. Eastern time; closed on some holidays | TA will respond to a after-hours questions the next business day).

• Be organized, able to meet deadlines
• Have a positive, self-starter attitude with a solid work ethic, excellent interpersonal skills and strong attention to detail
• Critical thinking skills
• Able to communicate and work effectively with a team
• Computer navigation and Microsoft Office skills
• Able to learn new computer programs as needed

• Able to work on site at our office in Saginaw, Michigan, daily
• High school diploma or equivalent
• One or more years of customer care experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
• Able to work 8 a.m.
  
  - 5 p.m. Eastern time Monday to Friday (no nights or weekends!)
• Must be able to stick to the schedule reliably

• Three or more years of customer care experience

At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.

• Medical and prescription coverage
• Dental and vision insurance
• Paid time off
• Associate wellness program with rewards for annual checkups
• Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

• 401(k) with match
• Flexible spending account (FSA)
• Life insurance
• Company-paid short- and long-term disability insurance

• 24/7 online access to doctors through Teladoc
• 24/7 nurse help desk
• Patient advocacy with free 24/7 support for benefit questions and claims
• Guidance for family, financial and estate planning (including wills)