Teller, Finance & Banking

Description

Choice One Bank is hiring Tellers in Thomas Township, Michigan. This is a great opportunity to start or grow your career in banking while providing excellent customer service and learning valuable cash-handling and financial skills. As a community-focused bank, we offer stability of an established company with the support of a local team. At Choice One Bank, you’ll enjoy career growth opportunities, professional development, and competitive benefits while making a difference in the Thomas Township community.

Assistant Branch Manager and Branch Manager.

“Provide superior service, quality advice and show our utmost respect to everyone we meet.”

The function of a Teller is to play a vital role in the customer banking experience. Tellers are the face of Choice One Bank. As a Teller, you will provide world‑class customer service by handling transactions accurately and efficiently. Through your daily interactions with customers, you will discover opportunities to help grow Choice One Bank and introduce customers to a banker.

• Perform and follow the Bank’s policies, procedures, and customer service standards.
• Operate teller window in accordance with bank policy, balancing daily.
• Meet and exceed teller sale/referral goals.
• Process cash and non-cash bank transactions accurately, efficiently, and with confidentiality.
• Acquire and maintain up-to-date knowledge of banking products, financial services, and technology.
• Develop relationships with clients and ensure customers’ awareness of services offered. Recognize clients’ needs and make referrals to bankers.
• Perform other miscellaneous duties, including night deposits, ATM balancing and service, re-ordering and stocking supplies, answering phones, and other duties that may be required from time to time.
• Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and report any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
• Be familiar with and comply with all federal and state banking regulations as applicable.

• Written and Oral Communication – Effective written and oral communication skills required, with the ability to interface with internal and external stakeholders and community partners. Has group presentation skills.
• Technical Skills – Assess strengths and weaknesses; pursue training and development opportunities; strive to continuously build knowledge and skills; share expertise with others.
• Quality – Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality.
• Quantity – Meet productivity standards; complete work in a timely manner; strive to increase productivity; work quickly and accurately.
• Adaptability – Adapts to changes in the work environment; manage competing demands; able to deal with change, delays, or unexpected events.
• Attendance / Punctuality – Follows schedule consistently in a timely manner; limits absenteeism; ensures work responsibilities are covered when absent; arrives at meetings and appointment on time.
• Flexibility / Dependability – Is able to be flexible and adapt to changing schedules; follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; commits to reaching goals; completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative – Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.

• High School or GED.
• Minimum of 6 months cash handling experience preferred.

Ability to work in an office environment which may include many hours of computer and telephone usage. This position is not remote-eligible. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Choice One Bank is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment and benefits without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or any other status protected by law.