Unit Secretary

Summary

Excellent customer service by greeting everyone on the unit, courteously answering the phones, answering inquiries, offering patients water and blankets, assisting with other patient and family customer service requests. Staff may float across departments.

• Serve as receptionist and greeter, answer all inquiries.
• Answer phones and transfer calls.
• Contact necessary departments for tests and schedule follow-up appointments.
• Communicate patient needs to relevant personnel.
• Offer patients water and blankets.

• Look up information and check new admissions charts.
• Maintain documents, check in/out to nursing staff, and update whiteboard.
• Request office supplies and process consults.
• Compile transfer documents, process transfers, order supplies.
• Keep area clean, audit charges, fax documents, and enter staff/patient assignments.
• Other duties as assigned.

Fingerprinting.

• Fingerprinting required for casual employees.
• Basic reading, writing, math, and computer skills.
• Competency in Microsoft Windows.
• BLS certification preferred.
• Medical terminology course preferred.

Exposure to stressful situations, trauma, grief, and death. Able to wear personal protective equipment. Must perform job functions. Vision and hearing required. Sit/stand/walk long periods. May require stooping, kneeling, and crouching. Exposure to blood borne pathogens. Follow blood borne testing. Handle multiple tasks. Dexterity required. Physical Demand Level: Sedentary. Occasional lifting up to 10 lbs.

• Seniority level:
  Not Applicable
• Employment type:
  
  Part‑time
• Job function:
  Administrative
• Industry: Hospitals and Health Care

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