Noncert Phlebotomist Outpatient

Overview

The Phlebotomist demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant and the commitment to Extraordinary Care for Every Generation. This individual has the documented training appropriate for the testing performed prior to analyzing patient specimens. Testing includes test authorized by the Laboratory Medical Director.

The training insures the skills required for proper specimen collection, handling and processing. The skills required are limited laboratory testing, proper instrument use, performing preventative maintenance and quality control policies under the supervision of the Coordinator/Manager.

• Demonstrates excellent customer service.
• Contributes to organization success targets for patient satisfaction and net operating margin.
• Demonstrates a positive attitude in the workplace showing dependability, cooperation, and desire to produce the most accurate, timely and cost effective results attainable.
• Assists in the training of new employees under direct control of the General Supervisor.
• Performs other related duties as assigned.
• Performs all necessary clerical duties including, but not limited to, answering telephones, filing, scheduling outpatients, computerized order entry and registration of patient orders on LIS.
• Maintains proper communication with physicians, nursing staff, laboratory personnel, coworkers, supervision and administration.
• Follows laboratory procedures for specimen collection and suitability for testing.
• Perform waived tests ordered by a physician or authorized personnel using approved methodology.
• Maintains records that demonstrate proficiency testing samples are tested in the same manner as patient specimens.
• Adheres to the laboratory quality control policies.
• Document all activities, instrument and procedural calibrations and maintenance performed including troubleshooting.
• Capable of identifying problems that may adversely affect test performance or reporting of test results. Immediately notify the General Supervisor or designated Laboratory Charge Medical Technologist who will correct the problem or immediately notify the Technical Supervisor.
• Complies with all Covenant and Laboratory policies, procedures and safety practices.
• Demonstrate working knowledge of appropriate safety protocol to include universal precautions, MSDS safety program, use of personal protective equipment in designated areas, and perform proper hand washing techniques.
• Collects all specimens by venipuncture and skin puncture technique upon physician order in a timely fashion utilizing proper technique.
• Collects general lab samples from draw ports (Peripheral IV saline locks), documentation of training and proficiency.
• Inspects all specimens prior to transport, for proper labeling requirements and specimen type.
• Verifies collection information on computer and documentation on log sheets.
• Transports specimens utilizing the pneumatic tube system or physical transportation to the Laboratory.
• Processes in-house and reference aboratory specimens for transportation with necessary documentation.
• Performs EKGs using proper procedure and protocols.

• Education High School education or equivalent College level Biology or Chemistry
• Certificate of completion from a phlebotomy program or 1 – 3 years phlebotomy experience

• Strong verbal and communication skills.
• Knowledge of LIS Applications
• Demonstrates a positive attitude in the workplace showing dependability, cooperation and desire to produce the most accurate, timely and cost effective results attainable
• Valid Driver's license and reliable transportation

• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
• Frequent standing, walking, handling, finger dexterity, feeling, talking, hearing, near vision, midrange vision, far vision, depth perception, visual accommodation, color vision.
• Occasionally sitting, lifting, carrying pushing, pulling, climbing, stooping, kneeling, crouching, squatting, crawling, twisting, reaching, tasting/smelling, field vision.
• Frequent lifting 0 to 10 lbs.
• Occasionally lifting 11 to 25 lbs.