Support Coordinator

Support Coordinator

PAY RANGE: $62,726.33 - $77,200.86

$3,000 Recruitment Bonus for Clinical Bachelor level new hires!! ($1,000 paid at start, $1,000 paid after 3 months, and $1,000 paid after successful probation period.)

Under general supervision of Mental Health Supervisor (Supports Coordination Services), coordinates support and services for consumers receiving Saginaw County Community Mental Health Authority (SCCMHA) services. Develops and monitors individual service and support plans containing desired outcomes, supports to be provided, and methodologies to assist consumers in achieving their desired life outcomes using person-centered planning techniques. This position facilitates consumer integration within their communities.

This position will be knowledgeable about and actively support culturally competent recovery-based practices; person centered planning as a shared decision-making process with the individual, who defines his/her life goals and is assisted in developing a unique path toward those goals; and a trauma informed culture of safety to aid consumer in the recovery process.

1. Prepares professional assessments of consumer need and participates in consumers personal futures planning activities.

2. Develops individual service and support plan containing outcomes, support arrangements, health and safety needs and methodologies to support the consumer in achieving their desired life outcomes. Trains paraprofessional staff to implement plans developed.

3. Monitors level and quality of supports and services provided to consumers in all settings, including customer satisfaction with services. Reviews progress notes, writes progress statements and gives feedback to consumer and caregivers concerning progress.

4. Organizes, facilitates and participates in planning meetings to develop service and support plans. Prepares meeting notes. Takes reports written by other professionals and prepares the service and support plan. Insures a person-centered process is used.

5. Links and coordinates supports and services for consumers to insure quality of life including finding and maintaining residential placements, clinical services, public services and addressing family needs. Facilitates consumer development of community networks of support. Provides crisis intervention/supportive counseling as needed.

6. Assists consumers in securing inter-agency resources, including individual therapy, skill building services, supported employment, substance abuse intervention, etc. Participates in processes for authorization of internal and external services and supports. Actively pursues outside resources for services and supports, including use of third-party coverage and public benefits. Provides information and referral for community resources.

7. Coordinates communication of consumer status with physician's offices, nurses, therapists, psychiatrists, or other professionals. Keeps direct care staff, family members, and other professionals informed of changes.

8. Participates in staff meetings to receive current information, guidance and direction from supervisor.

9. Facilitates conflict resolution of service and support related problems.

10. Coordinates in-home skilled nursing and respite care program for care of severely medically involved children and in-home behavior services for children with severe behavior challenges, if assigned. Includes preparation of budgets, clinical reviews, billing data, and community integration.

11. Prepares and maintains extensive documentation such as assessments, periodic reports, case files, progress notes, documentation, financial updates, invoices, etc.

12. Adheres to the mission, vision, core values and…