AMBITION

Customer Service Representative
- Estimating and Technical Services

Requisition

Location:

Saginaw, MI, US, 48601

Pay Type:

Salary Position type:
Full-time / Salary

Amrize is building North America. From bridges and railways to data centers, schools, offices and homes, our solutions are inside the buildings and infrastructure that connect people and advance how we live. And we invite you to come and build with us. As the partner of choice for professional builders, we offer advanced branded solutions from foundation to rooftop. Wherever our customers are, whatever their job, we're ready to deliver.

Our 19,000 colleagues work across 1,000 sites supported by an unparalleled distribution network. Infrastructure, commercial and residential, new build, repair and refurbishment:
We're in every construction market.

Join the Duro-Last team, a brand of Amrize Building Envelope and the world's largest manufacturer of custom-fabricated commercial roofing solutions. We're seeking a Customer Service Representative
- Estimating and Technical Services who's ready to be part of an innovative, people-first brand shaping the future of the roofing industry.

Duro-Last Roofing is the world's largest manufacturer of prefabricated roofing systems. We are looking for a Customer Service Rep-Estimating and Technical Services, who is eager to learn and grow within our company at our Corporate Headquarters in Saginaw, MI. This is a full-time, year-round position with excellent benefits and growth potential.

• Estimate pricing and roof layouts for roofing details.
• Answer technical questions regarding specs and installation.
• Complete assigned projects, quoting, wind calculations, design, etc.
• Create and enter quotes and orders into system.
• Data entry of projects onto task board.
• Provide customer service and follow-up support to contractor network.
• Represent the company in a professional manner in all interactions with customers, personnel and the public.

• Minimum 2-year associates degree or relevant experience.
• Estimating experience a plus.
• Solid-Works AutoCAD Software experience a plus.
• Must be able to interpret specifications.
• Must be able to handle back to back phone calls.
• Excellent oral and written communication skills.
• Knowledgeable in Microsoft Office Suite.
• Excellent time management skills and ability to handle multiple simultaneous tasks and deadlines.

• Competitive salary & Bonus Incentive
• Retirement Savings:
  Choose from 401(k) pre-tax and/or Roth after-tax savings
• Medical, Dental, Vision, Disability and Life Insurance
• Holistic Health & Well-being programs
• Health Savings Accounts (HSA) & Flexible Spending Accounts (FSA)
• Paid time off including 12 paid holidays
• Paid Parental Leave (maternity & paternity)
• Educational Assistance Program