Enterprise Applications Specialist

The Enterprise Applications Specialist provides technical support for the University's enterprise applications, including system administration, security, maintenance, and end-user support for critical business systems. Working under the direction of the Senior Enterprise Applications Specialist, the position helps maintain system security, data integrity, and application functionality while supporting day-to-day operations and continuous system improvements.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Provide administration, maintenance, and support for the University's enterprise applications.
• Support with configuring and maintaining Workday security, including security groups, roles, domains, business process security policies, and user access.
• Assist with testing and implementing enterprise application releases, updates, and new features.
• Develop, maintain, and support Dynamic Forms, including workflow automation and integration with document imaging systems.
• Configure, administer, and support Hyland Perceptive Content, including system settings, security, workflows, and scanner equipment.
• Maintain security permissions for enterprise applications and assist with security audits, access reviews, and compliance activities.
• Provide operational support for scheduled production processes.
• Maintain data integrity through duplicate record cleanup, username changes, and other system maintenance activities.
• Develop and maintain technical documentation, procedures, and user resources.
• Participate in professional development opportunities to remain current with enterprise application technologies and best practices.
• Provide backup support for Enterprise Applications team members.
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS:

• Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field.
• Basic knowledge of enterprise application concepts, system administration, or comparable cloud-based business systems.
• Working knowledge of Microsoft Windows Server environments or other operating systems and microcomputers.
• Demonstrated analytical, troubleshooting, and problem-solving skills.
• Ability to manage multiple priorities and work independently while collaborating effectively with others.
• Proficient in Microsoft Office Suite and ability to learn new software quickly.
• Experience and ability to positively interact with all members of the campus community.
• Ability to perform the essential duties of the position with or without accommodations.

PREFERRED QUALIFICATIONS:

• Experience supporting enterprise applications, ERP systems, or comparable business systems.
• Experience configuring or supporting application security, user access, or system administration.
• Experience with electronic forms, document management, workflow automation, or comparable business applications.
• Experience working in higher education, public sector, or another complex organizational environment.

WORKING ENVIRONMENT & EMPLOYMENT CONDITIONS:

• All work associated with this role must be performed within the state of Michigan.
• Duties are generally performed on campus, generally inside, and not exposed to adverse conditions.