TS&D Leader

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If you’re looking for a challenge and meaningful role, you’re in the right place.

Dow North America Dow Industrial Solutions TS&D group has an exciting opportunity for a TS&D Leader/Aircraft Deicing Fluids (ADF) position located in Midland, MI.

The selected candidate will be responsible for the management and career development of laboratory operations team members aligned to the Midland DIS R&D/TS&D laboratories, along with focusing on application and formulation development, product qualification, and innovation at customers in the ADF market.

As TS&D Leader, you will provide day-to-day supervision and leadership to the Midland TS&D technician team (9 Dow technicians and 3 contractors) and be accountable for the alignment of people resources to value generating R&D/TS&D projects in support of business strategy across many DIS technology spaces. The ADF TS&D responsibilities focus on serving as the technical interface between Dow and ADF customers and working closely with customers to understand needs and develop innovative solutions utilizing Dow products.

Additionally, your responsibilities will comprise of active engagement with the broader R&D organization for product development, as well as with Sales to define customer-driven opportunities. Travel to customers and participation in conference and industry trade shows is expected in this role, as aligned with customer and project needs.

• Partner in a cross-functional team environment comprising commercial, manufacturing, product stewardship and supply chain team members to provide product and technical support to customers.
• Develop in-depth technical knowledge of products, industry standards, regulations, and product application to support Aircraft Deicing Fluids market.
• Enable business preservation and growth in the Aircraft Deicing Fluids market through strong technical support, product qualification and new technology development. Providing technical support consists of product recommendations, and problem solving for Dow products.
  
  Focal point for customer product and specification technical requests.
• Act as subject matter expert (SME) for the ADF business and provide necessary technical support for Supply Chain, Manufacturing & Tech Center, Quality Assurance, and Product Stewardship.
• Develop technical training presentations and provide appropriate training for all ADF customers, distributors, and internal stakeholders e.g. sales, marketing, and CIG personnel.
• Generate laboratory data to support customer driven projects and placement of Dow products in the industry. Proficient with JMP statistical analysis software.
• Develop and maintain formulation chemistry expertise (manufacturing and/or process research experience) for large scale batch blending processes.
• Provide direction to the aircraft deicing fluids customer testing laboratory team, which analyzes 4,500+ customer samples per season, supporting ~300 airports across the U.S. and Canada. Act as focal point for specific customer sample requests and troubleshooting activities.
• Keep current with technical understanding of key formulation additives such Type IV ADF…